Customer Service Representative Super Bytes
Share
Job Location:
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Job Title: Customer Service Representative
Location: On-site (Dubai UAE)
Salary: AEDper month (maximum) Attractive Incentives
Languages Required: Gujarati Telugu Kannada and Hindi
Job Type: Full-Time
Shifts: 11-hour rotational
Benefits: VISA Food and Accommodation provided
Key Responsibilities
- Handle inbound and outbound chats and calls to assist users on the platform.
- Promote platform features offers bonuses and promotions to increase user activity and engagement.
- Support users with account registration deposits withdrawals and general queries.
- Work towards achieving daily weekly and monthly performance targets.
- Maintain accurate records of leads conversations and user interactions.
- Use Excel for tracking data updating reports and monitoring performance.
- Provide professional empathetic and persuasive communication to ensure a positive customer experience.
Requirements
- Previous customer service or telesales experience preferred (experience in gaming or fintech domains is a plus).
- Fluency in Gujarati Telugu Kannada and Hindi is mandatory.
- Basic knowledge of Excel (data entry and formulas).
- Strong communication and problem-solving skills.
- Comfortable working in rotational day shifts.
- Immediate joiners preferred.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
