Subject Matter Expert OBDX
- Work in partnership with GTB Product Owners Business Analysts and other Technology teams.
- Domain knowledge of Channel Banking or similar banking platforms.
- Should be able to understand Business requirements and translate them into vendor-specific documents.
- Should be able to set up manage and validate builds from vendors.
- Active engagement with the entire product organization with consideration to business drivers anticipate roadblocks encourage contributions from QA and quickly address concerns.
- Perform deployments measure impacts gather issue information and coordinate with vendors on issue resolution.
- Analyze system issues participate in Root Cause Analysis and contribute to decision-making for issue prioritization.
- Support SIT regressions performance tuning and integrations strategy scenarios and cases.
- Perform impact assessments of change requests on implemented products and facilitate production deployments.
- Support business and operations through various testing cycles and work as per defined SLA with vendors.
- Manage and track OBDX system performance; participate technically and functionally in process optimization.
- Ensure technology projects have approvals from ISG technology architecture hardware sizing and meet all audit controls.
- Coordinate product training for business and operations users.