Doorman
Posted on :
15-08-2025
Employer Active
1 Vacancy
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Job Description
- Welcome guests and assist in/out of vehicles by opening doors in a gracious and courteous manner. Extend particular assistance to children elderly and disabled.
- Inform guests of vehicle parking procedures if necessary and direct Valet Parkers accordingly.
- Attend review of daily event sheet with Bell Captain and be familiar with regular guests.
- Be knowledgeable about hotel facilities updated on activities promotions and happenings in the hotel/city to provide accurate information.
- Assist Valet Parkers in issuing valet ticket to guests.
- Direct flow of traffic at hotel driveways ensuring maximum safety.
- Coordinate with security for the strict implementation of safety procedures.
- Handle guests luggage promptly and professionally using safe handling techniques.
- Deputize for Bellmen when necessary in retrieving/loading guest items from cars busses vans and carts.
- Grasp lift carry and/or load luggage and packages onto a bell cart to transport items to hotel lobby.
- Ensure that all luggages are retrieved and loaded/unloaded on to/from correct vehicle with guest. Always re-confirm with guests that correct number of luggage had been loaded/unloaded before allowing the vehicle to move.
- Respond to queries positively.
- Follow department policies procedures and service standards including all safety policies.
- Report Lost & Found items.
- Perform other duties as assigned and requested.
Qualifications :
- Passion for Guest Service
- Highly organized results-oriented with the ability to be flexible and work well under pressure
- Strong interpersonal and problem solving abilities
- Excellent presentation and communication skills
- Highly responsible & reliable
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs remaining calm and courteous at all times
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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