drjobs Field Service Engineer - FHT - Bakery - Middle East العربية

Field Service Engineer - FHT - Bakery - Middle East

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1 Vacancy
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Job Location drjobs

Dubai - UAE

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Responsibilities / Tasks

  • Perform installation commissioning maintenance and repair of GEA Bakery equipment at customer sites across the Middle East.
  • Ensure mechanical and basic electrical troubleshooting of bakery processing machinery such as dough dividers mixers ovens and related systems.
  • Coordinate with customers and internal teams for project execution and equipment start-up.
  • Conduct preventive maintenance and calibration activities to minimize downtime and ensure equipment performance.
  • Maintain accurate documentation including service reports commissioning checklists and technical feedback.
  • Provide timely technical support and training to customers on proper equipment usage and best practices.
  • Identify spare part needs and support customers with spare parts recommendations and follow-up.
  • Ensure compliance with Health Safety and Environment (HSE) standards at all times during on-site visits.
  • Support claims handling and warranty assessments where required.
  • Promote GEAs digital tools and remote service offerings to enhance customer experience and operational efficiency.
  • Maintain proactive communication with customers to ensure satisfaction and service continuity.
  • Identify upselling opportunities in spare parts and services.
  • Flexibility to travel extensively across the region sometimes on short notice.
  • Participate actively in the implementation of DIGITALIZATION drive by the company.
  • Report to Director Service FHT.

Your Profile / Qualifications

  • Degree/Diploma in Mechanical Electrical or Mechatronics Engineering.
  • 25 years of hands-on field service experience preferably in the Bakery Food Processing or FMCG sectors.
  • Prior experience with GEA or similar industrial bakery equipment is a strong advantage.
  • Sound understanding of mechanical systems; basic knowledge of automation and electrical systems is beneficial.
  • Excellent troubleshooting communication and customer service skills.
  • Fluent in English; Arabic is an added advantage.

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Employment Type

Full-Time

Company Industry

About Company

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