Guest Services Agent
Posted on :
08-08-2025
Employer Active
1 Vacancy
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Job Description
- Provide excellent guest service including efficient check-in/check-out reservations and a welcoming experience
- Manage guest inquiries requests and complaints professionally and timely
- Process payments post charges and coordinate with other departments to ensure guest satisfaction
- Maintain knowledge of room rates promotions and local attractions
- Follow safety and security procedures while providing concierge-level service
Qualifications :
- Preferably Male with pleasant personality with professional appearance and high integrity
- Minimum 3 years experience in hotel front office operations
- Excellent customer service skills; ability to remain calm under pressure
- Fluency in English required; Arabic language skills a plus
- Proficiency in MS Office and property management systems (Wishnet PMS preferred)
- Flexibility to work various shifts including weekends and holidays
- Strong communication teamwork and adaptability skills
Additional Information :
Male Guest-oriented mindset
Attention to detail
Team player
Adaptability
Conflict resolution
Organizational skills
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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