Senior Executive - Operations
Posted on :
03-08-2025
Employer Active
1 Vacancy
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Job Description
- Direct communications with guests before arrival to coordinate a smooth check-in Welcome guests during check-in and giving a fond farewell to guest while checkout. Ensure that all check-ins and checkouts are handled smoothly without unnecessary delay or discomfort to any guest.
- Providing excellent customer service as per company standards.
- Meeting the guests at the reception while check in and check out.
- Collect Guest feedback during guest departure along with his likes and dislikes and maintain all guest profiles.
- Ensuring excellent customer feedback and reviews on all the platforms and channels applicable.
- Apartment inspections and follow up with guests about apartment condition after check in.
- Managing security deposits from guests and return on check out after inspection and confirmation.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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