Senior Omnichannel Executive

Who we are:

GMG is a global well-being company retailing distributing and manufacturing a portfolio of leading international and home-grown brands across sport everyday goods health and beauty properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years GMG is a valued partner of choice for the worlds most successful and respected brands in the well-being sector. Working across the Middle East North Africa and Asia GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports Dropkick Supercare Pharmacy Farm Fresh Klassic and international brands like Nike Columbia Converse Timberland Vans Mama Sitas and McCain

Senior Omnichannel Analyst Role Summary:

role holder is responsible for delivering q-commerce sales & gross margin target through growth strategies within GMG Health & Beauty business division.

Job Description:

• Align and execute plan for in line with business expectations and target
• Manage q-commerce operations in line growth opportunities and collaborate with Q-Commerce partner such as talabat Instashop Careem Deliveroo etc. and onboard new partners where needed
• Plan & achieve superior sales & margins ensuring superior ROI through campaigns such as CPC Premium listing etc.
• Coordinate business review meeting with channel partners to improve brand presence & positioning
• Evaluate performance against plan and take corrective action for all input and output metrices surrounding product revenue traffic basket size conversion pricing gaps SLAs Ratings etc.
• Collaborate with cross-functional teams including retail operations planning category marketing
• Ensure Stock Accuracy levels through continuous monitoring resolution and process improvement in collaboration with planning allocation & ICD team
• Collaborate with finance planning & marketing team to create promotions/campaign which will drive the top line and also ensure profitability
• Analyze review and ensure product listing and content on the platform is up to date and as per market trends
• Setup and consume reports to review business performance against plan on key areas to be managed
• Share insights and recommendations to other stakeholders from buying/ planning/Senior management etc. to enable them to take adequate action for growth of business
• Keep an eye on competition pricing and propose/suggest corrective/strategy action plans

Functional/ Technical Competencies

• Familiarity with Marketplace/ channels and their systems (Such as Amazon seller central)
• Proficiency in tools like Excel Power BI for performance tracking
• Analyze and interpret reports to evaluate KPIs like sales traffic and conversion
• Strong understanding of operations including product management order fulfillment processes and inventory management
• Proficiency in MS Excel & other MS Office suite is a must as well as advanced skills in data analysis and reporting
• Excellent communication and interpersonal skills

Experience:

• Experience in managing Marketplace/Q. Com channels (Instashop talabat Deliveroo etc.) within retail/pharmacy environment
• Requires 4 years of experience in e-commerce / sales operations or growth