Guest Services Agent
Posted on :
31-05-2025
Employer Active
1 Vacancy
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Job Description
The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations greeting and registering guests providing outstanding guest service during their stay and settling the guest-s account upon completion of their stay. You will handle all guest enquires requests and comments promptly and efficiently ensuring their stay in the hotel is to their satisfaction.
Qualifications :
- A strong focus on customer service
- Prior experience in hotel front office operations is preferred
- Excellent communication skills; fluency in English is required
- Be able to work shifts weekends and public holidays
- Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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