DescriptionRole : Business Analyst - Payments
Location : Dubai - Jafza
Role Purpose:
To work as Business analyst function within Payment Operations team bridging Business/Ops and Technology. Primary duty is to own and execute business-as-usual and strategic projects in Payments domain
Key Accountabilities of the role
- Partner with other stakeholder teams across business units to develop necessary analysis and documentation in a collaborative way communicating effectively and efficiently with operations managerial and technology teams.
- Determine operational objectives by studying business functions; gathering information; evaluating output requirements; identifying areas for improvement and developing & implementing solutions.
- Prepare functional documents like Business requirements and Functional specification User stories process maps and SOPs
- Perform Functional Impact analysis.
- Prioritizing initiatives based on business needs and requirements.
- Performing / coordinate user acceptance testing.
- Design process flowcharts and construct workflow diagrams.
- Work alongside DevOps team for solution design & development
- Support Testing and review of Test scenariosand validate Test case in line with the business requirements & functional specifications
- Monitoring project progress by tracking activity; resolving problems; publishing progress reports and recommending actions
- Prepare MIS reports and identify process improvements within Payment Operations
- Recommend controls by identifying problems and suggest improved procedures.
- Maintain proper and organized records keeping the department share folder.
Specialist Skills / Technical Knowledge Required for this role:
- Strong knowledge of Payments domain Digital payments and cheques
- Good understanding of Payments landscape services and integration touchpoints
- Well versed in cross-border payments and domestic payments
- Knowledge of UAE Payment schemes will be an added advantage
- Good written and oral communication
- Time Management
- Error free process and Problem solving
- Dedication for all assigned tasks with responsibility
Payments settlements DDS and standing order processing SWIFT and other payment products
Required Experience:
IC