Food & Beverage Operations Manager
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Job Description
Job Purpose:
The Food & Beverage Operations Manager plays a pivotal role in ensuring the seamless operation and exceptional guest experience within the F&B department of the hotel. This position assists the Director of Food & Beverage in overseeing all aspects of food and beverage operations including restaurants bars banquet and catering services. The Food & Beverage Operations Manager collaborates closely with various departments to maintain high standards of service quality and profitability.
Duties & Functions:
1. Leadership and Management:
- Assist the Director of Food & Beverage in leading and managing the F&B team providing guidance training and support to achieve departmental goals.
- Foster a positive and motivating work environment promoting teamwork and ensuring employees adherence to hotel policies and procedures.
2. Operational Oversight:
- Assist in the development and implementation of strategic plans and initiatives to optimize F&B operations and profitability.
- Monitor daily operations ensuring compliance with health safety and sanitation standards.
- Oversee inventory management ordering and stock control to minimize waste and maximize efficiency.
3. Guest Satisfaction:
- Maintain a high level of guest satisfaction by ensuring prompt and attentive service addressing guest concerns and implementing effective resolution strategies.
- Collaborate with the culinary team to ensure consistency and quality in food offerings meeting or exceeding guest expectations.
4. Financial Management:
- Assist in budget preparation and monitoring analysing financial performance and implementing costcontrol measures to achieve financial targets.
- Identify revenue enhancement opportunities and contribute to the development of pricing strategies and promotional activities.
5. Events and Catering:
- Coordinate with the sales and events teams to plan and execute successful banquets meetings weddings and other events ensuring seamless execution and guest satisfaction.
- Provide support in menu planning pricing and logistics for catering services ensuring alignment with client expectations and budgetary constraints.
6. Training and Development:
- Support ongoing training and development initiatives for F&B employees fostering a culture of continuous improvement and excellence in service delivery.
- Conduct regular performance evaluations and provide constructive feedback to enhance team productivity and professionalism.
7. Relationship Management:
- Cultivate positive relationships with employees suppliers and service providers negotiating contracts and agreements to ensure favourable terms and cost savings.
- Collaborate with other departments such as housekeeping and maintenance to address crossfunctional operational needs and enhance overall guest experience.
Qualifications :
- Bachelors degree in Hospitality Management Food Service Management or related field.
- Previous experience in food and beverage management within a hotel or upscale restaurant environment.
- Strong leadership communication and interpersonal skills.
- Excellent organizational and problemsolving abilities.
- Proficiency in Microsoft Office and hospitality management software.
- Knowledge of food and beverage trends culinary techniques and industry regulations.
- Ability to work flexible hours including evenings weekends and holidays as needed
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
