Assistant Events Manager
Posted on :
17-05-2025
Employer Active
1 Vacancy
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Job Description
- Maintain thorough accurate and wellorganized records of all sales agreements contracts and quotations in compliance with Sofitels policies and procedures.
- Possess a strong understanding of the contribution margins of various products and collaborate with departmental heads to drive profitability and operational efficiency.
- Act as the key liaison between the resort and group organizers for all assigned events ensuring proactive communication complete coordination and high levels of client satisfaction.
- Ensure timely and accurate billing by following up on deposit schedules credit applications and payment procedures in line with financial policies.
- Oversee the maintenance of welldocumented and organized client files ensuring all relevant event details are uptodate and accessible.
- Lead and coordinate preevent and preconference meetings with clients and internal stakeholders to confirm all logistical and servicerelated details.
- Maintain flexibility to support events during irregular hours including evenings weekends and public holidays as business demands.
- Conduct professional site inspections for prospective and existing clients showcasing resort facilities and highlighting event capabilities.
- Represent the Events department in meetings related to Catering Conference Services and broader operational planning.
- Build and maintain positive relationships with clients throughout the event lifecycle to ensure their expectations are exceeded and to encourage repeat business.
- Collaborate with the Food & Beverage Department to review event schedules business forecasts and operational requirements.
- Ensure timely and accurate communication of event details to the Banqueting and Conference teams to support seamless event execution.
- Manage space allocation for meetings and events to align with guest requirements and maximize resort occupancy and profitability.
- Respond to event inquiries and leads within 24 hours ensuring all proposals are tailored detailed and aligned with client expectations.
- Work closely with clients to plan every detail of their event offering property tours and personalized service to highlight available features and bespoke offerings.
- Coordinate with the Executive Chef to develop custom menus and manage any specific client F&B requests for special events.
- Ensure all confirmed events are accurately documented and communicated via Banquet Event Orders (BEOs) in a timely manner.
- Facilitate regular BEO review meetings ensuring any amendments are promptly relayed to all relevant departments for execution.
- Actively participate in internal meetings to support event planning operational readiness and service excellence.
- Foster a collaborative and positive working environment by promoting effective communication and cooperation across all departments involved in event delivery.
Qualifications :
- Bachelors degree in Hospitality Management Event Management Business Administration or a related field. Equivalent experience in a luxury hotel or resort setting will be considered.
- Minimum 35 years of experience in events coordination or conference services with at least 12 years in a supervisory or assistant manager capacity preferably within a 5star hotel or luxury brand environment.
- Demonstrated success in planning and executing corporate events weddings social functions and incentive groups with strong clientfacing and service recovery skills.
- Comprehensive understanding of banquet operations food & beverage coordination and luxury guest service delivery.
- Strong financial and analytical skills with the ability to understand event profitability manage budgets and control costs effectively.
- Advanced proficiency in Microsoft Office Suite and events or hotel systems.
- Exceptional organizational and time management abilities; capable of managing multiple highend events simultaneously with keen attention to detail.
- Outstanding verbal and written communication skills; able to build trust and maintain relationships with VIP clients vendors and crossfunctional teams.
- Proven leadership qualities with the ability to train mentor and support junior team members contributing to a highperforming events department.
- Professional presence and grooming aligned with luxury brand standards.
- Ability to work flexible schedules including evenings weekends and holidays depending on business needs.
- Fluency in English; additional languages (e.g. French Arabic Mandarin) are a strong advantage.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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