Build Digital yearly plan and budget for the hotel across Direct & Indirect channels
Contributing to Hotel Strategy working closely with key stakeholders from Marketing Sales Revenue PR F&B
Develop quarterly and yearly ecommerce and digital marketing plans covering all digital channels and levers (Direct & Indirect)Plan and execute all digital marketing activities including but not limited to SEO/SEA emailing social media display Metasearch and influencers
Reporting and Analysis of Web Direct and Indirect performance
Measure and report the performance of all digital marketing campaigns and assess against goals (ROI and KIPs)Ensure hotels presence across key Social platforms relevant to the source markets and social content production
Handle the CRM and email Marketing with the third party tool for Rooms F&B and other outlets in line with the strategy and corporate guidelines
Monitor and assist in ensuring Rate parity together with the Revenue Director/Manager throughout all distribution channels
Manage Hotels online reputation and image
Review and monitor hotels competitor set on a regular basis and maintain competitiveness in terms of content quality and offer appeal
Identify trends and insights and optimize spend and performance based on the insights
Brainstorm new and creative growth strategies
Utilize strong analytical ability to evaluate endtoend customer experience across multiple channels and customer touch points
Ensure Accor App visibility and usage uplift across the hotel
Collaborate with agencies and other vendor partners
Evaluate emerging technologies provide leadership and perspective for adoption where appropriate
Qualifications :
Bachelors degree in Marketing Digital Marketing Communications or related field.
Proven experience in digital marketing preferably in the hospitality industry or related field.
Strong knowledge of digital marketing channels tools and techniques including SEO SEM PPC social media marketing email marketing and content marketing.
Proficiency in digital marketing analytics tools such as Google Analytics Google Ads Facebook Ads Manager and email marketing platforms.
Excellent communication collaboration and project management skills.
Ability to multitask prioritize tasks and work effectively in a fastpaced environment.
Creative thinking and problemsolving skills with a passion for staying updated on industry trends and best practices.
Strong attention to detail and commitment to delivering highquality work.
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