Guest Service Supervisor
Posted on :
19-11-2021
Employer Active
1 Vacancy
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Job Description
• Responsible for overseeing the day-to-day operations and service quality standards delivered by the Guest Services team.
• The main point of coordination between the Guest Services areas while on duty and between the team and mall management in general
• Responsible for complaints follow up (on-time, on-quality) as well as complaints documentation in the complaints management system.
• Create the work roster and ensure it is executed as per plan
• Provide daily summary of complaints, suggestions, and compliments
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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