Greets visitors, ascertains purpose of visit, and directs them to appropriate staff.
Interviews patients to complete documents, case histories, and forms such as intake and insurance forms. Compiles and records medical charts, reports, and correspondence using a computer and various software programs. Transmits correspondence and medical records by mail, email, or fax.
Schedules and confirms patient diagnostic appointments, surgeries, and medical consultations.
Answers telephones and direct calls to appropriate staff.
Receives and routes messages and documents such as laboratory results to appropriate staff.
Operates office equipment such as voicemail messaging systems, and uses word processing, spreadsheet, and other software to prepare reports, invoices, financial statements, letters, case histories, and medical records.
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