Oracle ERP Finance Support Manager

Provide functional support for ERP Finance applications (Oracle eBusiness Suite & Fusion).Identify and apply innovative approaches to resolving product implementation and integration obstacles and problems.

Manage functional requests from end user community.

Define functional requests priorities, write functional specifications and coordinate developments with technical team.

Review Oracle fusion quarterly functional updates, understand, map to the business needs, test/validate cross functional and deployment them upon business confirmation.

Design and develop OTBI reports, FRC reports and write basic data extractions queries using SQLSupport and manage all Finance and Oracle Projects integrations (oracle and third-party integrations).Establish/define reconciliation process and reports and support the business users during month-end and year-end reconciliation process.

Design and define process wise custom fusion roles and provide the data access as appropriate

Should work with Oracle support team for application bugs/enhancements.

Should encourage the business to use Oracle standard functionalities and reports.

Mapping business requirements and translating these requirements into Oracle Applications functional specifications.

Develop unit test scripts and coordinate User Acceptance Testing of the system enhancements or custom solutions.

Handle period closing and reconciliation process between sub ledger and third-party systems.

Reports build and customisation based on end user requirements.

Train the end user community on systems where applicable.

To participate in audits of use of systems. Detect and collect issues, Implement action plan and coordinate actions.

Adhere and support existing ITIL service management processes, such as change management, incident management and problem management.

Embrace and adhere to support service level agreements agreed with the end user community

Regularly communicate to the users the status of the support or enhancement requests.

Collaborate with ERP support teams across other domains to ensure timely resolution of incidents.

Work collaboratively with prProvide functional support for ERP Finance applications (Oracle eBusiness Suite & Fusion).Identify and apply innovative approaches to resolving product implementation and integration obstacles and problems.

Manage functional requests from end user community.

Define functional requests priorities, write functional specifications and coordinate developments with technical team.

Review Oracle fusion quarterly functional updates, understand, map to the business needs, test/validate cross functional and deployment them upon business confirmation.

Design and develop OTBI reports, FRC reports and write basic data extractions queries using SQLSupport and manage all Finance and Oracle Projects integrations (oracle and third-party integrations).Establish/define reconciliation process and reports and support the business users during month-end and year-end reconciliation process.

Design and define process wise custom fusion roles and provide the data access as appropriate

Should work with Oracle support team for application bugs/enhancements.

Should encourage the business to use Oracle standard functionalities and reports.

Mapping business requirements and translating these requirements into Oracle Applications functional specifications.

Develop unit test scripts and coordinate User Acceptance Testing of the system enhancements or custom solutions.

Handle period closing and reconciliation process between sub ledger and third-party systems.

Reports build and customisation based on end user requirements.

Train the end user community on systems where applicable.

To participate in audits of use of systems. Detect and collect issues, Implement action plan and coordinate actions.

Adhere and support existing ITIL service management processes, such as change management, incident management and problem management.

Embrace and adhere to support service level agreements agreed with the end user community

Regularly communicate to the users the status of the support or enhancement requests.

Collaborate with ERP support teams across other domains to ensure timely resolution of incidents.