Assistant Spa Manager
Posted on :
04-06-2021
Employer Active
1 Vacancy
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Job Description
- Assistant Spa Manager br The Assistant Spa Manager is responsible for the daily leadership of the Spa and recreation operations ensuring all productivity and expense controls are followed as well as ensuring that all revenue opportunities in keeping with the positioning of Fairmont Spa s will be capitalized upon br What is in it for you br Employee benefit card offering discounted rates in Accor worldwide br Learning programs through our Academies br Be a part of the Fairmont Flagship Hotel in the Middle East br Experience the hustle of a dynamic fast paced hotel located in the heart of the City s commercial district br Take advantage of opportunities to be recognized for your professional contributions br Opportunity to develop your talent and grow within your property and across the world br Ability to make a difference through our Corporate Social Responsibility activities like Planet 21 br What you will be doing br Responsible for recruitment recognition training developmental discussions performance reviews and progressive action for all Colleagues within the Spa br Serve as a link between the hotel and the Spa industry br Meet with group meeting planners to show Spa facility and programs as required br Promote and sell customized spa programs to conference groups as required br Tour prospective Spa Guests br Promote all hotel and Spa packages and promotions and identify new business and marketing opportunities br Assist in the Implementation of 12-month public relations program i e calendar of events media etc and work with the PR Department in all aspects of Spa promotions as required br
- Maintain thorough knowledge of competitors including location product offering pricing promotion and sales techniques br Administration and implementation of staff training in all aspects of the Spa s operations i e business telephone usage Guest relations Spa services massage body scrubs facials etc retail sales etc br Assist in the supervision operation and coverage of all Spa departments br Ensure all Colleagues follow all safety procedures and practices and lead by example br Assist in the development and adherence of all departmental emergency procedures br Responsible for fiscal budgeting and analysis for all Spa Departments within the facility br Approve payroll hours and hotel administered service charges gratuity reports br Measurement of the Spa actual performance to budget br Control the cost of goods purchased services supplied and labor necessary to the sales and production of our products and service br Ensure that the Spa department maintains a positive relationship internally and with all departments in the hotel br Ensure Colleagues adhere to all Spa standards br Ensure the facility is in peak condition at all times br Ensure Guest Member satisfaction at all times br Other duties as assign br Your experience and skills include br Service focused personality is essential and previous leadership experience required br
- Minimum of years experience in a SPA br Licenses in Massage Therapy and or Aesthetics Cosmetology are an asset br Computer literacy in Windows MS Office Suite Opera PMS system SpaSoft and Micros is recommended br Proven ability to build and maintain good relationships with all stakeholders br Communicate thoughts actions and opportunities clearly with strong networking skills br Ability to lead by example believe in a strong team culture and set the scene for high performance br Your team and working environment br At Accor we are Heartists br Are you ready to put your heart at the center of everything that you do If so then join our team of Heartists at Fairmont DBI Every day we look for opportunities to engage on a personal amp meaningful way with our guests and each other We deliver heartfelt hospitality in an environment that is engaging enthusiastic and professionally rewarding br Our commitment to Diversity amp Inclusion br We are an inclusive company and our ambition is to attract recruit and promote diverse talent br Why work for Accor br We are far more than a worldwide leader We welcome you as you are and you can find a job and brand that matches your personality We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accor s limitless possibilities br By joining Accor every chapter of your story is yours to write and together we can imagine tomorrow s hospitality Discover the life that awaits you at Accor visit https careers accor com br Do what you love care for the world dare to challenge the status quo BELIMITLESS br
Employment Type
Full Time
Company Industry
Department / Functional Area
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