Key Duties and Responsibilities:
- Managing and tracking incoming telephone email and online sales inquiries directing to the appropriate Sales Manager within a 24hour turnaround time
- Checking availability for both guest rooms and function space
- Under direction from the Sales Managers creating proposals and estimates and preparing formal contracts based on individual clients needs
- Blocking guest rooms and function spaces in property management software
- Making reservations for dining outlets arranged as part of clients booking
- Consulting General Manager Conference Services and Chef for unique requests and pricing
- Copying and distributing all pertinent data concerning booked activities to appropriate departments
- Managing followup correspondence requests for both proposals and contracts
- Scheduling and conducting site inspections with prospective wedding clients
- Preparing a variety of weekly and monthly Sales reports
- Maintaining Sales collateral and creating and updating Power Point presentations for Sales and Conferences department
- Attending weekly Sales and Conferences meeting communications meeting and monthly Health & Safety meeting
- Providing administrative assistance as required to Sales Managers and Cluster Executive Assistant Manager Incharge of Commercial
- Perform any other additional related tasks as assigned by supervisor
Qualifications :
- College/University graduate
- Minimum 1 year of experience performing administrative work
- Previous hospitality experience
- Strong computer skills with competency in Microsoft Excel Word and Outlook
- Excellent verbal and written communication skills
- Demonstrates high attention to detail
- Selfdirected and efficient with excellent time management skills
- Excellent organizing skills with the ability to successfully manage multiple tasks simultaneously
- Capable of working effectively while under pressure
Remote Work :
No
Employment Type :
Fulltime