Government Sales Manager

Roles and responsibilities

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
  

Job Description

• Develop and maintain a working knowledge of Fairmont Hotels
• Position Fairmont Dubai as the Six Simple Standards leader
• Deliver the Fairmont Service Promise core beliefs and Occupational Health and Safety policies.
• Develop and maintain close working relationships with all accounts to ensure that client expectations are exceeded.
• Maintain, acquire and develop new and existing accounts to increase “The Groups” market share through research, telesales, existing databases etc.
• Explore business opportunities and convert them into room nights and revenue.
• Remain up to date with regional and international developments and convert these into sales opportunities for “The Group”.
• Acquire and maintain a working knowledge and market intelligence of competition portfolio.
• Oversee the preparation and distribution of sales communication plans associated with the launch of any new brands or products within Fairmont Hotels and Resorts.
• Collate, send and follow up proposals, contracts and credit agreements.
• Check that all content produced by any of the Sales Team, internally or externally, is always in keeping with Fairmont standards of procedure, best practice and company policy.
• Prepare weekly, monthly, quarterly and annual reports highlighting particular performance issues with accounts or markets, suggesting analysis and proposed remedial actions.
• Work with The Group management team to develop and implement strategic and tactical sales plans across “The Group’s” portfolio and all market areas.
• Actively manage personal and teams Sales Activity targets.
• Oversee the preparation of sales promotions and broadcasts and actively follow up sales opportunities.
• Organization, participation and agreed follow up will be required for exhibitions, road-shows, business trips, workshops/training courses, site inspections and client events.
• Maintain and grow all company loyalty programs.
  

Desired candidate profile

ualifications

• University/College degree in a related discipline preferred
• Minimum of 3 years experience in hotel sales. Additional experience in the hospitality industry an asset
• Good understanding of luxury market
• Good understanding of all hotel departments particularly housekeeping, front office, banquets and kitchen
• Must have strong interpersonal skills with attention to detail. Organization a must
• Strong written and verbal communication skills
• A team player with a positive attitude
• Ability to handle multiple tasks simultaneously
• Must be results oriented, with a need to succeed
• Must be organized and ability to work and follow systems and procedures
• Must be adaptable to change of strategy, ideas, systems etc.
• Strong administrative ability
• Self-motivated, creative, confident, and highly energetic personality