Roles and responsibilities
We are currently looking to recruit performance-driven Sales Executives (Used Cars) to join our growing team for Automall. Your role as a Sales Executive is to be on the frontline, providing a first-class face-to-face sales experience for our customers in order to maximize profitability for the business. You will be the face of the business for every customer you interact with. You are also expected to constantly improve and update your knowledge on the product range, features and benefits, general automotive industry and technical developments, market trends, competitor analysis, sales techniques, and customer handling skills.
What You Will Do
- Support the sales objectives of the company through achieving given sales and CSI targets
- Provide first-rate service to current and potential customers of Automall
- Achieve and maintain the company-prescribed standard sales policies and procedures
- Attend and follow up on all customer enquiries/prospects in a timely manner to maximize sales opportunities
- Achieve or exceed the allocated monthly sales targets
- Achieve or exceed CSV objectives, ensuring maximum customer satisfaction and repeat sales
- Ensure that company procedures are adhered to in terms of handling cash and assisting in arranging vehicle finance
- Constantly improve selling techniques and customer handling skills
- Sell vehicle-related insurance products and accessories
- Maintain awareness of the automotive industry, update knowledge of product range, models, features, and benefits
- Analyze the market situation and identify customer needs
- Explore opportunities to sell our products and services
Required Skills To Be Successful
- Previous sales experience in retail, fashion, hospitality, or real estate preferred, but not mandatory
- Demonstrated experience and understanding of the sales process in any industry
- A genuine passion for delivering exceptional customer experience
- UAE Driving License is a must
Desired candidate profile
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Sales Generation:
- Identify potential customers (leads) through various channels, including cold calls, referrals, and networking.
- Approach and persuade potential customers to purchase products or services.
- Meet or exceed monthly, quarterly, and annual sales targets set by the company.
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Client Relationship Management:
- Build and maintain relationships with existing clients to encourage repeat business and loyalty.
- Understand clients' needs and offer solutions tailored to their specific requirements.
- Provide after-sales support to ensure client satisfaction and address any issues or concerns.
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Product Knowledge:
- Stay informed about the company’s products or services and their benefits.
- Be able to explain product features, advantages, and pricing to potential customers.
- Conduct product demonstrations or presentations for clients, if necessary.
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Market Research and Lead Generation:
- Conduct market research to identify new sales opportunities and understand customer preferences and trends.
- Generate leads through cold calling, attending industry events, social media, and referrals.
- Qualify leads and ensure they match the company’s target customer profile.
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Negotiation and Closing Sales:
- Negotiate terms, pricing, and contracts with clients to close sales.
- Work with customers to ensure that they fully understand the product or service and its benefits.