Director of Sales Luxury Rixos All Inclusive Collection

Ready for a career move and be part of a dynamic team We are looking for a new talent to play a vital role in our Sales team working alongside a fantastic team. 

As Director of Sales Luxury at Rixos and All Inclusive Collection you will lead highimpact sales initiatives to elevate our brand in the luxury hospitality segment. We expect an experienced strategic professional to drive revenue expand market reach and cultivate relationships with key accounts ensuring exceptional representation of our brand in both domestic and international markets.

As Director of Sales Luxury you will elevate Rixos and All Inclusive Collection to the Lux leisure/consortia community drive sales action plans to position select Rixos to grow awareness of our suitability for highend leisure business working with the onproperty teams and the GSO to grow this segment attending key lux shows positioning the hotels to account such as Amex Serendipians Ennismore & Accor preferred agencies. 

WHAT IS IN IT FOR YOU:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities like Planet21.

WHAT WE EXPECT OF YOU:    

MAIN DUTIES AND RESPONSIBILITIES:

1. Business Development & Market Penetration

 Brand Advocacy & Representation: Act as a brand ambassador for Rixos and All Inclusive Collection promoting the brands unique value propositions and brand experiences at major luxury segment events trade shows and client engagements. Foster strong relationships with industry influencers and partners to enhance brand visibility and reputation.

Aligned Sales Strategy: Work closely with global regional and propertybased sales teams to elevate market visibility and optimize our presence in the luxury segment.

Strategic Sales Strategy Development: Development and execution of strategic sales initiatives and detailed reporting. Maintain a robust pipeline and seek continuous improvements to enhance the Rixos & All Inclusive Collection MICE experience in alignment with brand goals.

Strategic Partnerships: Identify and develop partnerships with key stakeholders and leverage these relationships to drive revenue and brand positioning as a luxury brand.

Prospective Accounts: Identify and evaluate potential luxury accounts by analyzing data conducting account interviews and developing tailored action plans to optimize engagement and sales conversion.

2. Strategic Account Management

Product Familiarity: Maintain an indepth understanding of Rixos & AIC Hotels luxury offerings rates and promotions ensuring proactive crossselling across segments as needed.

 Competitive Analysis: Stay updated on competitors offerings and market trends delivering regular insights on competitive positioning to inform sales strategies.

 Customer Relationships: Build and sustain longterm relationships with key accounts focusing on the UK market as a priority. Work collaboratively with the Director of Sales for Gulf Countries on marketspecific strategies.

Customized Experiences: Design and implement tailored sales strategies and packages that cater to the specific needs and preferences of luxury clientele.

3. Sales Execution & Market Intelligence

 Sales Blitzes: Lead and participate in city and outstation sales blitzes driving revenue through proactive outreach in targeted geographies.

Market Intelligence & Competitive Positioning: Continuously analyze market trends competitor offerings and customer preferences to inform strategic decisions.

Proposal Development: Support the Director of Sales and Marketing in identifying and developing proposals for new luxury market segments.

4. Reporting Planning & Accountability

 Monthly and Yearly Reporting: Prepare accurate monthly and yeartodate revenue reports highlighting insights for potential growth opportunities.

 Forecasting: Complete timely monthly forecasts expecttoturn reports and prepare costeffective sales trip budgets to maintain pipeline health.

Regular Updates: Develop and submit comprehensive call and monthly reports detailing activities competitive insights and forecasted figures.

5. Customer Service & FollowThrough

Customer Support: Respond to all client inquiries within 24 hours ensuring a seamless customer experience and building strong rapport with clients during site visits and events.

Action Plans & Goals: Execute and track action plans for key accounts to meet sales targets specifically focusing on highpriority markets.

Client Satisfaction & Retention: Ensure exceptional service across all client touchpoints establishing Rixos and All Inclusive Collection as a premier destination for luxury clients. High client satisfaction and retention rates are essential success indicators for this role.

6. Team Leadership & Development

 Mentorship & Skill Building: Act as a mentor to the sales team providing guidance skill development opportunities and industryrelevant training to enhance team performance.

Performance Tracking & Reporting: Establish and monitor key performance indicators (KPIs) to evaluate sales performance and team effectiveness. Utilize data analytics to provide insights and actionable recommendations for strategic adjustments driving continuous improvement in team outcomes.

Team Motivation & Cohesion: Promote a collaborative highperforming work environment. Recognize achievements foster open communication and ensure team alignment with shared goals.

Talent Growth & Succession Planning: Partner with the People & Culture Regional team to identify and nurture highpotential team members supporting their career progression and contributing to a strong pipeline of future leaders within the sales team.

7. Revenue & Rate Management

 Occupancy & Rate Maximization: Focus on maximizing hotel occupancy and average rates through strategic selective selling.

 Yield Management: Collaborate with other Commercial team stakeholders to optimize pricing strategies and implement effective yield management practices tailored to luxury clientele.

Rate Policy Compliance: Ensure all special deals comply with company guidelines coordinating approvals as needed with the Director of Sales for Gulf Countries.

8.  Key Performance Drivers

 Revenue Growth: Drive Rixos and All Inclusive Collections growth within the luxury segment by enhancing market visibility securing key accounts and fostering longterm client loyalty.

Brand positioning:  Positioning Rixos as a preferred choice for luxury clients through strategic account management and continuous market analysis.

9. Administrative Excellence & Reporting

 Efficiency in Communications: Optimize administrative duties ensuring an average of 57 facetoface and 10 phone interactions daily without compromising correspondence efficiency.

 Technical Upkeep: Regularly update Electronic Distribution Systems in line with hotel operations.

Qualifications :

• 10 years of senior sales experience in luxury hospitality with at least 5 years in a leadership role.
• Proven success in driving revenue growth and meeting sales targets in the luxury hotel or resort industry.
• Strategic thinker with the ability to develop and implement sales plans to increase market share and profitability.
• Established network within the luxury travel sector including highnetworth individuals travel agents and corporate accounts.
• Strong leadership skills capable of managing and motivating a highperforming sales team.
• Excellent communication and negotiation abilities for building key relationships and closing highvalue deals.
• Financial acumen with expertise in budgeting forecasting and sales reporting.
• Multilingual skills and experience working across global markets is a plus.
• Bachelors degree in Business or Hospitality (MBA preferred).
• 10 years of senior sales experience in luxury hospitality with at least 5 years in a leadership role.
• Proven success in driving revenue growth and meeting sales targets in the luxury hotel or resort industry.
• Strategic thinker with the ability to develop and implement sales plans to increase market share and profitability.
• Established network within the luxury travel sector including highnetworth individuals travel agents and corporate accounts.
• Strong leadership skills capable of managing and motivating a highperforming sales team.
• Excellent communication and negotiation abilities for building key relationships and closing highvalue deals.
• Financial acumen with expertise in budgeting forecasting and sales reporting.
• Multilingual skills and experience working across global markets is a plus.
• Bachelors degree in Business or Hospitality (MBA preferred).

Remote Work :

No

Employment Type :

Fulltime