Executive Lounge Attendant
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Job Description
- Greet and assist guests with a warm and professional demeanor.
- Ensure the executive lounge is impeccably clean organized and wellmaintained.
- Prepare and serve food and beverages according to hotel standards.
- Manage inventory and restock supplies as needed.
- Handle guest inquiries requests and complaints efficiently and courteously.
- Provide guests with information about hotel services local attractions and events.
- Assist with checkin and checkout procedures for executive guests as needed.
- Coordinate with other hotel departments to meet guest needs and exceed their expectations.
- Monitor guest satisfaction and address any issues promptly.
- Uphold the hotels standards of excellence and adhere to all health and safety regulations.
Qualifications :
- Minimum 12 years experience in a similar role in a 5 star hotel.
- Experience in a 5 Star hotel preferably in a food & beverage services role.
- Flexibility to take on various shifts.
- Excellent communication and interpersonal skills.
Additional Information :
Our team and working environment:
Opportunities to make your mark. We provide an environment of trust respect and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accors Employee Value Proposition we ensure fair treatment and a workplace free from discrimination & harassment.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Why work for Accor
We are much more than a world leader. We are more than 2 80000 hoteliers with a purposeful and heartfelt mission: to make every guest Feel Welcome in our 4700 addresses and on our digital platforms. We are committed to a culture and guided by our values that make our talent Feel Valued. We want them to express their passions every day and realize their full potential through exemplary professional development and growth opportunities enjoying a life filled with unlimited experiences. To connect with us please visit
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
