Experience amp Operations Manager Health Clinic

Are you passionate about creating exceptional wellness experiences Do you have expertise in managing spa and longevityfocused services We are seeking an Experience & Operations Manager to lead and elevate the client journey at Marisa Peers Mind Body & Longevity Clinic.

About the Role

As the Experience & Operations Manager you will oversee the daily operations client experience and service excellence within our Mind Body & Longevity Clinic. You will ensure smooth coordination of wellness programs optimize customer engagement and implement bestinclass hospitality practices to enhance client satisfaction.

Key Responsibilities

Lead and manage all operational aspects of the Mind Body & Longevity Clinic ensuring an exceptional experience for clients.

Develop and implement processes that optimize wellness services including spa treatments longevityfocused therapies and holistic wellbeing programs.

Supervise and train staff to maintain high service standards ensuring professionalism and expertise in every client interaction.

Oversee scheduling bookings and operational logistics to enhance efficiency and customer satisfaction.

Foster a warm inviting atmosphere aligned with the centers mission of rejuvenation and longevity.

Collaborate with leadership to refine and expand offerings based on client feedback and industry best practices.

Requirements

Must understand every aspect of running a successful health clinic in Dubai inclusive of financial reporting

Proven experience in spa management wellness hospitality or a similar highend customer experience role.

Strong organizational and leadership skills with the ability to manage teams and client interactions seamlessly.

A deep understanding of wellness and longevity practices (preferred but not required).

Exceptional communication and problemsolving abilities.

Ability to maintain operational excellence while fostering a relaxing clientcentered environment.

Why Join Us

Be part of a cuttingedge wellness destination focused on mindbody rejuvenation and longevity.

Lead a team in delivering transformative wellness experiences.

Competitive compensation and a dynamic work environment in a fastgrowing sector.

Please note: We plan to begin recruiting for this position in late 2025. If you would like to be considered when the process begins please submit your application.