Roles and responsibilities
Ensures the smooth running of the section and sees that all areas of the section and maintain the high standards of the hotel.
Key Duties And Responsibilities
- Consistently offer professional, friendly, and proactive guest service while supporting Colleagues
- Ensures consistency in preparing all food items for a la carte and buffet menus according to hotel recipes and standards.
- Actively share ideas, opinions and suggestions in daily shift briefings
- Ensures all kitchen Colleagues are aware of standards and expectations.
- Liaises daily with Outlet Chefs to keep open lines of communication regarding guest feedback.
- Completes daily checks of all mis -en-place to ensure freshness and quality standards.
- Maintains the proper rotation of product in all chillers to minimize wastage/spoilage.
- Has full knowledge of all menu items, daily features, and promotions.
- Ensures the cleanliness and maintenance of all work areas, utensils, and equipment.
- Follows kitchen policies, procedures, and service standards.
- Follows all safety and sanitation policies when handling food.
- Complies with hotel security, fire regulations, and all health and safety and food safety legislation.
- Attends daily and monthly meetings with the sous chef and other meetings as requested by the executive chef.
- Maintains good employee relations and motivates colleagues.
- Keeps the section clean and tidy.
- Makes sure night is covered and passes all information to the next shift
- Follows HACCP controls.
- Reports for duty punctually always wearing the correct uniform and name tag.
- Projects always a positive and motivated attitude and exercise self-control.
- Always maintain a high standard of personal appearance and hygiene.
- Ensure that the Place of Work and surrounding area are kept clean and organized.
- Maintains a good rapport and working relationship with staff in the Place of Work and all other departments.
- Attends and contributes to all Departmental and Hotel Training staff meetings as scheduled and other related activities.
- Undertakes all training provided by senior Chefs in good faith and diligence; as well as record such trainings for your future reference and improvement.
- Supports the Departmental Training Function in the Department assigned.
- Always provides a courteous and professional service.
- Ensures a high standard of communication within his department and with other departments of both hotels.
- Participates in providing and receiving constructive criticism concerning the Department and the Hotel as a whole, to improve efficiency, productivity, and guest service.
Desired candidate profile
- Supports the Departmental Training Function in the Department assigned.
- Always provides a courteous and professional service.
- Ensures a high standard of communication within his department and with other departments of both hotels.
- Participates in providing and receiving constructive criticism concerning the Department and the Hotel as a whole, to improve efficiency, productivity, and guest service.
Experience & Educational Requirements
- 2-3 years in a similar role in a five-star hotel.
- Basic Food Hygiene Certificate.
- Hospitality School Certificate
- Computer literate in Microsoft Windows applications an asset
- Positive attitude
- Good communication skills
- Ability to work under pressure
- Ability to work on own or in teams
- Ability to make decisions
- Ability to administer disciplinary action
- Good product knowledge
- Ability to produce checklists
- HACCP control knowledge
- Understanding Differences
- Drive for Results
- Organized and disciplined, dedicated and loyal (essential)