Client Services CEO Assistant
Posted on :
30-01-2025
Employer Active
1 Vacancy
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Job Description
Job Title: Client Services & CEO Assistant
Reports To: CEO
Direct Reports: Client Services & HR Team
Working Schedule: Monday Friday 9 AM to 6PM
Job Overview:
The Client Services & CEO Assistant plays a dual role in overseeing client service operations while providing executive support to the CEO. This position ensures a seamless client experience and helps maintain the CEOs schedule and communications efficiently.
Key Responsibilities:
- Client Service Management: Lead the client service team ensuring prompt resolution of inquiries complaints and service issues.
- Executive Support: Manage the CEOs calendar schedule meetings and handle communications to streamline daily operations.
- Communication & Coordination: Serve as the primary liaison between the CEO internal teams and external stakeholders to facilitate clear and effective communication.
- Document Preparation: Assist in drafting reports presentations and other key documents for the CEO and senior management.
- Client Feedback Management: Monitor client feedback and recommend improvements to enhance customer satisfaction.
- Administrative Support: Oversee office operations manage emails and maintain organized records.
Qualifications:
- Education: Bachelors degree in Business Administration Communications or a related field.
- Experience: Minimum of 3 years in customer service executive assistance or administrative roles.
- Skills: Excellent communication organizational and multitasking abilities proficiency in office software (MS Office Google Suite).
Employment Type
Full Time
Key Skills
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