Technology Advisor

Roles and responsibilities

Key Skills And Competencies

• Deep Knowledge of Educational Technologies
• Learning Management Systems (LMS): Expertise in platforms like Moodle, Blackboard, Canvas, and Google Classroom, and advising on their best use for online and hybrid learning environments.
• E-learning Tools: Familiarity with e-learning technologies such as virtual classrooms, video conferencing tools (Zoom, Microsoft Teams, Google Meet), and collaboration tools (Slack, Google Workspace, Microsoft 365).
• Student Information Systems (SIS): Proficiency in managing systems that store and manage student data (e.g., PeopleSoft, Ellucian, Jenzabar).
• Assessment & Feedback Tools: Knowledge of tools for online testing, grading, and student feedback (e.g., Turnitin, ProctorU, Kahoot, and others).
• Technology Strategy Development
• Ability to develop technology strategies that align with the goals of the institution, improving learning outcomes, research productivity, and operational efficiency.
• Advising on digital transformation initiatives, helping institutions navigate the shift from traditional to digital environments.
• Technology roadmaps for the adoption of new technologies, ensuring that the institution is prepared for future trends like AI, virtual reality (VR), and blockchain in education.
  

Data Analytics & Student Success Technologies

• Expertise in data-driven decision-making using student analytics, predictive analytics, and learning analytics to support student retention, engagement, and academic performance.
• Understanding how to use student success platforms (e.g., Civitas Learning, Starfish) to track student progress, identify at-risk students, and offer interventions.
• Advising on personalized learning technologies that allow institutions to tailor educational experiences to individual student needs.
• Cloud Computing & IT Infrastructure
• Cloud solutions expertise, including the deployment and management of cloud-based tools for educational delivery, such as Google Cloud, Microsoft Azure, or Amazon Web Services (AWS).
• Experience in advising on IT infrastructure management to support scalable and secure online learning environments, including cloud storage, computing resources, and virtual labs.Knowledge of hybrid and remote learning environments, advising on the technical requirements and best practices for creating flexible learning spaces
  

Cybersecurity & Data Privacy

• Strong understanding of cybersecurity best practices to protect institutional data and ensure the safety of student information.
• Knowledge of data privacy regulations relevant to higher education (e.g., FERPA in the U.S., GDPR in the EU), ensuring that institutions comply with legal requirements related to student data.
• Ability to advise on secure communication platforms and ensure safe use of technology by students and faculty.
• Learning Technologies Integration
• Knowledge of how to integrate various educational technologies (LMS, SIS, student engagement tools, e-portfolios) into a seamless and effective digital ecosystem.
• Ability to customize and configure educational platforms to meet the unique needs of an institution, ensuring tools and systems work cohesively.
• Familiarity with open educational resources (OER) and advising on the integration of OER tools to reduce costs and increase access to learning materials.

Desired candidate profile

• Ability to design and implement training programs to ensure that faculty and staff are proficient in using new technologies, LMS platforms, and tools.
• Support services for educators, providing them with the knowledge to effectively use technology in the classroom, enhance teaching methods, and engage students.
• Advising on professional development initiatives that help faculty stay current with emerging technologies and teaching methodologies.
  

Project Management & Implementation

• Expertise in project management for the deployment of technology solutions within an academic
• Familiarity with Agile methodologies and change management processes to ensure smooth implementation and adoption of new technologies within higher education institutions.
• Budget management and cost-benefit analysis to help institutions make informed decisions about technology investments.
  

User Experience (UX) Design & Accessibility

• Understanding of UX design principles to ensure that learning platforms and other technology tools are user-friendly for students, faculty, and staff.
• Familiarity with accessibility standards (e.g., WCAG, Section 508) to ensure that digital platforms are accessible to all students, including those with disabilities.
• Advising on the development of inclusive learning environments that consider the diverse needs of students from various backgrounds and abilities.
  

Emerging Technologies in Education

• Collaboration with Key Stakeholders
• Ability to work closely with academic leadership, IT teams, and administrative staff to ensure that technology aligns with the institution’s educational and business objectives.
• Vendor management skills, including the ability to evaluate and select the right technology partners and manage relationships with educational technology vendors.
• Stakeholder communication: Ability to communicate complex technology concepts to non- technical stakeholders, ensuring that decision-makers understand the value and implications of technology choices.
  

Tools & Technologies

• Learning Management Systems (LMS): Blackboard, Moodle, Canvas.
• Student Information Systems (SIS): Ellucian Banner.
• Cloud Services: Microsoft Azure, AWS, Google Cloud,
• Collaboration Tools: Microsoft Teams, Zoom.
• Student Success Platforms: Civitas Learning, Starfish, Hobsons.
• Analytics & Reporting Tools: Tableau, Power BI, Google Analytics.
• Tools: Okta, Duo Security, Symantec, McAfee.