Reservation Agent
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Job Description
Reservations Agent
You are the beginning of an exceptional guest experience. As a Reservations Agent you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities
What you will be doing:
- Consistently offer exceptional friendly and engaging service
- Ensure the best selection for the guest and ensure revenue is maximized through upselling
- Recommend property facilities and assist guests with information and special requests
- Book room reservation requests enter rooming lists and update accurate information in the system
Qualifications :
Your experience and skills include:
- Consistently offer exceptional friendly and engaging service
- Ensure the best selection for the guest and ensure revenue is maximized through upselling
- Recommend property facilities and assist guests with information and special requests
- Book room reservation requests enter rooming lists and update accurate information in the system
Additional Information :
experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English additional languages are a plus
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit
Do what you love care for the world dare to challenge the status quo! #BELIMITLESS
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
