Bell Attendant
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Job Description
Greet arriving guests and retrieve their luggage
Escort guests to their rooms explain the room facilities and sell the hotels various outlets (restaurant bar spa)
Deliver luggage messages faxes packages etc. for guests and to undertake various other requests in order to ensure their comfort
Transport departing guests luggage from the room to the lobby ensuring that the guest has verified that all luggage has been accounted for
Ensure that luggage has been stored safely according to prescribed procedures
Ensure that the luggage storage area is kept clean and tidy at all times
Inform guests with savvy knowledge of hotel its services the city and local happenings
Be fully aware of what functions are going on in the hotel
Provide gracious attentive and friendly service
Qualifications :
Your experience and skills include:
- Minimum 12 years experience in a similar role in a 5 star hotel.
- Strong interpersonal and problem solving abilities.
- Fluency in English; additional languages are a plus.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
