Bell Attendant

• Escort arriving guests to their room, handling their luggage with care and efficiency and presenting the in-room orientation. The ability to handle a guest room change request.
• The ability to assist departing guests with luggage, transportation requirements, etc.
• The ability to store and retrieve guests luggage and belongings.
• The ability to answer telephones, deliver messages, packages, flowers, etc. to their guest rooms.
• The ability to help maintain a high standard of cleanliness in the lobby, at the Concierge Desk, the front entrance and the luggage storage areas.
• The ability to keep the Concierge well-informed as to any guest problems, special requests, complaints, etc. The ability to maneuver luggage carts, heavy and awkward crates around the hotel.
  

Requirements

• College education and one year of luxury hotel work experience.
• Strong guest service experience
• Ability to work well and maintain organization in a fast paced environment
• Requires knowledge of the ability to operate computer equipment.
• Excellent ability to read and speak and write English.
• Knowledge of International language is an added advantage