Provide a warm and professional welcome to all residence owners and tenants ensuring every interaction reflects the high standards of our property.
Prepare and serve coffee tea water and other refreshments with attention to detail and presentation.
Liaise with the Food & Beverage department to coordinate and assist with any special orders or dining requests.
Oversee and maintain the Cinema Room and Kids Club ensuring these spaces are clean functional and enjoyable for residents.
Act as a knowledgeable ambassador of the hotel sharing insights about available services and facilities to enhance the guest experience.
Monitor and maintain the cleanliness and organization of the lounge area and all service stations throughout the day.
Respond promptly to requests or inquiries ensuring that residents needs are anticipated and exceeded whenever possible.
Uphold a polished and professional demeanor embodying the values of luxury service at all times.
Follow all food safety and hygiene standards as per Dubai Municipality and hotel regulations ensuring the safe handling preparation and storage of all beverages and refreshments.
Conduct routine inspections of lounge equipment ensuring they meet safety and operational standards.
Maintain cleanliness and sanitation of all service areas equipment and storage spaces in line with health and safety requirements.
Report any potential safety hazards maintenance issues or health concerns promptly to the appropriate department.
Ensure compliance with all hotel policies and procedures particularly regarding health safety and security.
Qualifications :
Previous experience in a lounge VIP area or hospitalityrelated role is highly preferred.
Exceptional communication and interpersonal skills with the ability to build rapport quickly.
A positive outgoing personality with a passion for delivering toptier service.
Strong attention to detail and organizational skills.
Ability to work effectively as part of a team and under minimal supervision.
Multitasking capabilities in a fastpaced guestfocused environment.
Familiarity with basic beverage preparation and service etiquette.
Knowledge of food safety and hygiene standards in Dubai (e.g. HACCP or other relevant certifications) is an advantage.
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