Partnerships Associate

Roles and responsibilities

• Main point of contact with aggregator online partners and ownership of the relationships with partners
• Build and retain relationships across all aggregator partners
• Provide Aggregator Partners all required documentation and collateral for onboarding
• Collect and enter data for all new restaurant menus, update menus as necessary
• Identify and effectively manage and communicate any issues that rise during the onboarding process to partners
• Work closely and collaboratively and communicate effectively with other departments to proactively prevent errors to ensure a seamless and enjoyable onboarding experience
• Follow up with partners on the status of onboarding and integration
• Work closely with partners on brand performance by requesting detailed reports and meetings to discuss the brands growth.
• Assist Operations Manager with Brand Delivery Monthly Performance Reports
• Coordinate and strategize with partners on how to improve a brands performance and continue organic growth on platform
• Provide ongoing restaurant/Brand support related to Menu’s for online delivery
• Assist Operations Manager with day-to-day online operations related to kitchen performance, driver performance, brand performance and Monthly Marketing Campaigns etc.
• Monthly Competitive Analysis and Menu Optimization for low performing brands to ensure the brand is always improving and up to customer standards

What Are You Looking For?

• Bachelor's degree
• 1 year of experience in partnerships, business development, or a related role, preferably in the F&B or e-commerce industry.
• Strong analytical skills with the ability to interpret data and draw actionable insights.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships
• Proven ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Detail-oriented with strong organizational and time management skills.
• Proficiency in Microsoft Office suite (Excel, PowerPoint, Word) and experience with data analysis tools/software is preferred.
• Knowledge of the UAE F&B market and delivery aggregator landscape is a plus.

Desired candidate profile

• Extensive learning opportunities with hard and soft skill training to help you improve and challenge yourself
• Be involved in customized workshops run by the Kitopi Academy
• Have the chance to work in an international, diverse, and inclusive environment
• Become part of one of the most caring communities out there
• Free and unlimited access to a nutritionist
• No Dress Code! (T&C applies)
• The famous team activities and social events bursting with fun.Inclusive private health insurance
• Up to 50% discount on Kitopi brands
• Annual leave as per the company policy
• Flexible working hours to support work-life balance

Additionally, we offer:

• Wellness spaces designed for mothers inclusive for all
• Monthly well-being programs to nurture your mental and physical health
• Informative and empowering webinars to support your growth
• Social Thursdays and Fridays across markets to gather and connect with colleagues