Roles and responsibilities
- Utilise advanced data analytics to grow Canonical's product adoption and market penetration
- Focus on quantitative and qualitative data analytics to find insights and meaningful business outcomes
- Design and conduct experiments with data, visualisation and insights into Canonical's target audiences
- Collaborate with stakeholder teams (Product Management, Engineering, Information Systems, Finance, RevOps, etc) to improve the data and tool ecosystem
- Put in place and maintain systems to ensure teams across the company have self-service access to data dashboards
What we are looking for in you?
- Background in data science, mathematics, actuarial science, or engineering
- Knowledge in advanced statistics, data sciences, coding/scripting languages (Python, JS, etc), and databases (SQL, etc)
- Strength in data analytics and visualisation (Looker Studio, Tableau, Apache Superset, etc)
- Ability to translate business questions to key research objectives
- Ability to identify the best methodology to execute research, synthesise and analyse findings
- Excellent writing and communication skills
- Willingness to examine the status quo and resilient in the face of challenges
-
1. Data Collection and Analysis
- Data Gathering: Collect marketing data from various sources, such as social media platforms, email campaigns, website traffic, customer surveys, and sales reports.
- Data Cleaning: Prepare and clean data to ensure it is accurate and ready for analysis, removing inconsistencies or errors that may skew results.
- Reporting: Assist in creating reports and dashboards that track marketing performance, including key metrics like website traffic, lead generation, conversion rates, and customer engagement.
-
2. Campaign Performance Tracking
- Performance Metrics: Monitor the performance of marketing campaigns, including digital ads, content marketing, and email campaigns. Track metrics such as click-through rates (CTR), return on investment (ROI), conversion rates, and customer acquisition costs (CAC).
- A/B Testing: Assist in conducting A/B tests for marketing campaigns to evaluate which strategies and creative elements perform best.
- Trend Analysis: Identify trends and patterns in the data that could inform future marketing strategies and highlight areas for improvement.
-
3. Market Research and Competitive Analysis
- Competitor Analysis: Monitor and analyze competitors' marketing strategies, campaigns, and activities to help identify opportunities or gaps in the market.
- Customer Insights: Assist in conducting market research and customer surveys to gather insights into customer preferences, behaviors, and demographics.
- Industry Trends: Stay up to date on marketing trends, new technologies, and best practices that could be applied to the company's marketing strategies.
-
4. Support in Strategy Development
- Assist in Strategy Formation: Support senior marketing team members in developing and refining marketing strategies based on data-driven insights.
- Campaign Optimization: Provide recommendations to improve ongoing campaigns by analyzing results and suggesting optimizations, such as refining target audience segments or improving messaging.
-
5. Marketing Technology and Tools
- Marketing Platforms: Use various marketing tools and platforms, such as Google Analytics, HubSpot, Mailchimp, or SEMrush, to track campaign performance, analyze data, and generate reports.
- CRM Systems: Work with Customer Relationship Management (CRM) tools to gather insights on customer behaviors, sales, and interactions with marketing efforts.
- Automation Tools: Gain experience with marketing automation tools to help streamline and optimize campaigns and workflows.
Desired candidate profile
1. Analytical and Technical Skills
- Data Analysis: Ability to analyze marketing data and identify trends, patterns, and actionable insights.
- Excel/Spreadsheet Proficiency: Strong skills in Excel or Google Sheets for data analysis, pivot tables, and creating charts or graphs.
- Analytics Tools: Familiarity with tools like Google Analytics, Google Data Studio, and other reporting tools to track and analyze web traffic, social media performance, and other marketing metrics.
- Basic Statistical Knowledge: A foundational understanding of statistics to interpret data and derive meaningful conclusions, particularly for tasks like A/B testing or ROI analysis.
2. Marketing Knowledge
- Understanding of Marketing Channels: Basic knowledge of digital marketing channels such as SEO, SEM, email marketing, content marketing, social media marketing, and paid advertising.
- Customer Journey: Understanding how different marketing tactics work together to move customers through the sales funnel and achieve conversion goals.
- Marketing Metrics: Familiarity with common marketing metrics (e.g., CTR, CAC, LTV) and how they are used to evaluate campaign success.
3. Communication Skills
- Report Writing: Ability to write clear, concise, and actionable reports that summarize findings and recommendations.
- Presentation Skills: Ability to present data insights to internal stakeholders in a digestible and engaging way.
- Team Collaboration: Strong interpersonal and communication skills to work effectively with team members and cross-functional departments.
4. Attention to Detail
- Accuracy: Ability to handle large datasets, ensuring accuracy in data analysis and reporting.
- Organizational Skills: Strong organizational skills to manage multiple tasks and deadlines, ensuring that reports and analyses are delivered on time.
5. Adaptability and Learning Mindset
- Willingness to Learn: Eagerness to learn new tools, technologies, and techniques related to marketing analytics.
- Curiosity: A natural curiosity to explore data, uncover insights, and understand the "why" behind marketing performance metrics.