AV Technician

Roles and responsibilities

You will responsible to support guests, particularly those involved in coordinating meetings and conferences, in ensuring that all of their audio-visual and IT needs are met, and that all their IT equipment works to their full satisfaction. You will maintain a full and thorough knowledge of standard IT equipment and how it all works together, including PCs, laser projectors, audio speakers, TVs, DVD players, CD-ROM players as well as to maintain a full and working knowledge of hardware, operating systems, application software and supporting tools available in the market today.

Qualifications

• Must have the appropriate documented training from a technical/vocational institute.
• One year operating experience in a hotel engineering department.
• Good knowledge in IT and Audio Visual.

• . Technical Proficiency

• Knowledge of audio systems, mixers, microphones, and speakers.
• Understanding of video systems, including projectors, monitors, and screens.
• Familiarity with AV software and tools (e.g., Adobe Premiere, OBS, or Crestron systems).

• 2. Equipment Setup and Maintenance

• Assembling and dismantling AV equipment efficiently and safely.
• Performing regular maintenance and troubleshooting to prevent issues.

• 3. Troubleshooting Skills

• Quickly identifying and resolving issues with audio, video, or connectivity.
• Diagnosing hardware and software malfunctions under time pressure.

• 4. Communication Skills

• Collaborating with clients, event organizers, and team members to understand AV requirements.
• Explaining technical concepts clearly to non-technical stakeholders.

• 5. Time Management

• Setting up and testing AV equipment within tight deadlines.
• Prioritizing tasks during live events to ensure smooth operations.

• 6. Adaptability

• Handling last-minute changes in setup or schedule.
• Adjusting equipment settings to meet varying venue conditions.

• 7. Attention to Detail

• Ensuring equipment placement and connections meet technical and aesthetic standards.
• Monitoring live feeds or recordings for quality control.

• 8. Safety Awareness

• Following safety protocols when handling heavy equipment or cabling.
• Knowledge of electrical safety to prevent hazards.

• 9. Teamwork

• Working with lighting, stage, and IT teams to ensure seamless event execution.
• Supporting colleagues during complex or high-pressure setups.

• 10. Customer Service

• Maintaining a professional and approachable demeanor with clients and event participants.
• Responding promptly to client needs or feedback.

Desired candidate profile

Common Responsibilities

1. Pre-Event Setup:

   • Installing audio systems, video displays, lighting, and control systems.
   • Testing equipment to ensure functionality before events.

2. Live Event Operation:

   • Monitoring sound levels, video quality, and lighting during live events.
   • Adjusting settings in real time to address issues or enhance performance.

3. Troubleshooting:

   • Resolving connectivity, hardware, or software issues promptly.
   • Replacing or repairing faulty equipment as needed.

4. Post-Event Breakdown:

   • Dismantling equipment and packing it safely for transport.
   • Documenting any damaged or missing items.

5. Maintenance and Inventory:

   • Conducting routine inspections and servicing of AV equipment.
   • Managing inventory and ensuring availability of necessary tools and spare parts.

6. Training and Support:

   • Providing guidance to clients or colleagues on operating AV systems.
   • Creating user-friendly instructions for recurring setups.

Workplace Scenarios

• Corporate Events: Setting up conference systems, video conferencing, and presentation displays.
• Live Concerts: Operating mixing boards, microphones, and stage lighting.
• Film or Studio Work: Ensuring high-quality sound and visuals during shoots or recordings.
• Education or Training: Supporting AV needs in classrooms or workshops.