Leasing Manager

Roles and responsibilities

The Leasing Manager (Key Accounts) is mainly responsible to maximize leasing revenue while delivering a strong tenant-mix, consistently implementing best practices, and supporting the management of the assigned key account relationships across the MAFP Portfolio.

Role Profile

• Support in setting and implementing the Leasing Strategy for assigned key accounts.
• Support the Leasing and Asset Management teams in defining a 3/5-year plan and asset-level strategy for successful execution of the business priorities and targets.
• Coordinate and align with relevant internal stakeholders to ensure compliance with asset strategy.
• Prepare financial deal analysis and comparable data to support lease negotiations.
• Ensure integration and utilization of pricing tools and evaluation methods available to support decision making.
• Support the Leasing Director on preparation and submission of annual leasing budgets and quarterly forecasts.
• Manage relationships with the designated key account groups, coordinating with the Leasing Director as necessary for guidance and advice.
• Prepare analysis for feasibility studies, including estimated rental value and potential tenant mix for designated key accounts.
• Ensure key accounts’ priorities and concerns are highlighted and handled effectively and in a timely fashion.
• Participate in regular portfolio reviews with Regional Leasing team to address key accounts brand requirements and rollouts.
• Communicate corporate initiatives with key accounts to ensure engagement and implementation.
• Ensure timely implementation of department policies, procedures and controls covering all areas of the department activities, so that all activity takes place in an efficient and controlled manner.
• Ensure compliance with the Majid Al Futtaim Properties’ Shopping Malls Business Unit code of conduct, departmental and Human Capital policies and procedures always.
• Be the advocate and ambassador of aligning and cascading Majid Al Futtaim values in the assigned area of responsibility and ensure that relevant team adhered to and exhibit the same all the time.
• Build the capability of direct reports by providing regular feedback, including semester review on performance and identify areas of improvement / reinforcement for further development.
• Manage, guide and mentor direct reports and take full responsibility in identifying potential talent and supporting their professional development.
• Lead by example – thrive to create an honest and open work environment where individuals collaborate /support each other as a team and are passionate to achieve a common business objective.
  

Requirements

• Bachelors in business administration or Retail and preferably a Master’s degree in Business Administration or equivalent field.
• Minimum 7 – 9 years of progressive experience in managing all aspects of Leasing function in a highly dynamic organization, preferably Retail / Large Shopping Malls / major Real Estate in GCC or abroad in a similar role.

Desired candidate profile

1. Leasing and Negotiation Skills

• Lease Agreements: Expertise in drafting, reviewing, and negotiating lease terms that meet both landlord and tenant needs.
• Closing Deals: Strong ability to negotiate effectively and close leasing deals promptly.
• Renewals and Retentions: Managing lease renewals and ensuring tenant satisfaction to reduce turnover.

2. Market Knowledge

• Market Trends: Understanding local real estate trends, rental rates, and competitor offerings.
• Property Valuation: Assessing property value and positioning to maximize revenue.
• Target Audience: Identifying and marketing to the right tenant demographics.

3. Customer Relationship Management

• Tenant Relationships: Building and maintaining strong relationships with current and prospective tenants.
• Conflict Resolution: Handling disputes or issues between tenants and landlords professionally.
• Customer Service: Providing exceptional service to tenants to ensure satisfaction and loyalty.

4. Financial and Analytical Skills

• Budget Management: Managing leasing budgets and ensuring financial goals are met.
• Rent Collection: Overseeing rental payment schedules and minimizing delinquencies.
• Performance Metrics: Tracking and analyzing occupancy rates, rental income, and leasing performance.

5. Legal and Regulatory Knowledge

• Compliance: Ensuring all leasing activities comply with local laws, regulations, and contractual obligations.
• Legal Agreements: Familiarity with legal documentation, including leases, amendments, and termination notices.

6. Marketing and Sales

• Advertising Vacancies: Creating and executing marketing campaigns to attract tenants.
• Property Showings: Organizing and conducting property tours for prospective tenants.
• Promotional Strategies: Leveraging digital platforms and traditional advertising to maximize exposure.

7. Team Leadership

• Team Oversight: Managing a leasing team, providing training, and setting performance targets.
• Collaboration: Working with property managers, maintenance teams, and landlords to ensure smooth operations.