drjobs Business Development Officer - Outbound Sales FABRS العربية

Business Development Officer - Outbound Sales FABRS

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1 Vacancy
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Job Location drjobs

Dubai - UAE

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Sales

  • Identify and understand the needs of the customer.
  • Manages selling of products to target customer segments in a professional manner.
  • Ensures accuracy of all bank forms and documents executed by the customer.
  • Ensures optimal utilization of all sales tools and resources.
  • Documents and maintains all records of sales activities and provide updates as per requirement.
  • Administers all sales process and maintain records for same.
  • Ensures assigned sales targets and budgets are met.
  • Manages various documents for all sales sources efficiently.
  • Participates in all departmental meetings and product training.

Customer Service

  • Administers and ensures compliance to all sale objectives.
  • Monitors all customer queries and ensure timely response to all issues.
  • Coordinates with customers to provide various products and facilities and provides information on all required supporting documentation.
  • Ensures timely processing of all initiated customer transactions.
  • Maintains and updates knowledge on applicable FAB products and services.
  • Maintains knowledge on all competitor products and services and analyses all advantages and disadvantages for various products.

Internal Collaboration

  • Adheres to service level targets and coordinates with other departments to meet client service expectations.
  • Engages with key stakeholders including Operations Technology Branches and Legal etc. to deliver timely and effective level of client experience to FAB customers.

SelfManagement Responsibilities

  • Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are achieved during the course of the year. 
  • Identifies the training and development requirements for self and agrees on them with the reporting manager to ensure that the required trainings are arranged and attended. 
  • Strives to achieve the highest levels of proficiency on all the competencies and skills required to perform the role. 
  • Keeps abreast of professional developments new techniques and current issues through continued education and professional growth.

Qualifications :

  • Minimum high school diploma
  • Proven experience as a telesales representative or within a sales/customer service role
  • Track record of successfully meeting sales quote preferably via phone
  • Good knowledge of relevant computer systems such as CRM Systems and telephony systems
  • Excellent communication and interpersonal skills
  • Outstanding negotiation skills


Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

Company Industry

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