Tasheel Operations Manager
Posted on :
14-12-2024
Employer Active
1 Vacancy
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Job Description
Job Description:
We People Perfect Advisory is looking for a highly experienced resource to join our team as a Tasheel Operations Manager. The ideal candidate will have a minimum of 10 years of experience in managing operations within the government services sector with a strong focus on Tasheel services. This role requires a seasoned professional who can lead a team ensure compliance with all regulatory requirements and drive operational excellence in a fastpaced environment.
Key Responsibilities:
- Oversee the daily operations of the Tasheel center ensuring efficient and effective service delivery.
- Lead and manage a team of service agents providing training support and performance management.
- Ensure compliance with all UAE government regulations and Tasheelspecific guidelines.
- Monitor operational metrics identify areas for improvement and implement process enhancements.
- Handle escalated customer issues ensuring timely and satisfactory resolutions.
- Collaborate with senior management to develop and implement strategic operational plans.
- Maintain accurate records and reports ensuring all transactions are documented and compliant with legal requirements.
- Liaise with government authorities and other stakeholders to ensure smooth operations.
Requirements:
- Minimum of 10 years of experience in operations management specifically within the Tasheel or government services sector.
- Strong leadership and team management skills.
- Indepth knowledge of UAE labor laws and government procedures related to Tasheel services.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and manage multiple tasks effectively.
- Proficiency in using computer applications and office software.
- Fluency in Arabic and English.
Benefits:
- Competitive salary package.
- Health insurance and other benefits as per UAE labor law.
- Opportunities for professional development.
- A dynamic and supportive work environment.
- If you meet the above criteria and are looking for a challenging role in a reputable organization we encourage you to apply.
Employment Type
Full Time
Key Skills
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