- Discuss the warranty claim and expectations with customers.
- Submit claims quickly and efficiently
- Adjust and resubmit any denied claims to secure payment for warranty work
- Keep accurate inventory of ordered warranty parts and organize vendor paperwork
- Process claims in a timely manner according to each distributor as well as handle and resolve all claim corrections and chargebacks.
- Follow up with factory distributors regarding unpaid claims.
- Review warranty repair orders and ensure accuracy legibility and proper completion according to the proper policies and manuals.
- Review rejected incomplete or returned warranty claims and prepare repair orders for resubmission.
- Become proficient in labor operation codes failure codes and any other administrative data for repair orders.
- Files and maintains all service records as required from warrantor to vehicle manufacturer.
Requirements
12 years Warranty Administrator in motor cliams
Warranty Administrator - 1 - 2 years in claims