Wedding Planner Specialist
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Job Description
About Wedded Wonderland:
Wedded Wonderland is a leading online wedding resource and concierge service connecting couples with the best vendors and resources to plan their dream weddings. We are passionate about providing a seamless and stressfree experience for couples navigating the exciting journey of wedding planning.
Job Summary:
The Wedding Specialist is responsible for providing exceptional service to both B2B clients (vendors) and couples utilizing Wedded Wonderlands concierge services. This role requires a highly organized and detailoriented individual with a passion for weddings and a knack for creating personalized experiences. The Wedding Specialist will serve as a trusted advisor guiding couples through the planning process and connecting them with relevant vendors and resources.
Key Responsibilities:
Concierge Service for Couples:
Respond to concierge inquiries via phone email and online chat.
Conduct indepth consultations to understand couples needs preferences and budget.
Curate personalized vendor recommendations based on specific criteria.
Provide expert guidance on wedding planning timelines etiquette and trends.
B2B Vendor Liaison:
Build and maintain strong relationships with vendors for the Wedded Network.
Onboard new vendors and ensure their profiles are uptodate for the Wedded Network.
Promote vendor services to couples.
Address vendor inquiries and resolve any issues.
Stay informed about new vendor offerings and industry trends.
Administrative & Operational Support:
Assist with the development and maintenance of concierge resources and materials.
Contribute to the Wedded Wonderland blog and social media channels.
Participate in industry events and networking opportunities.
Assist with other tasks as assigned by the Sales and Marketing tea
Requirements
Qualifications & Skills:
Proven experience in a customer service or clientfacing role preferably in the wedding industry.
Excellent communication interpersonal and presentation skills.
Strong organizational and time management skills with the ability to multitask effectively.
Proficient in Microsoft Office Suite and CRM software.
Passion for weddings and a genuine desire to help couples create their dream day.
A strong network of wedding industry contacts is a plus.
Previous experience as a wedding planner designer or similar is desired
Benefits
Benefits:
Be part of a dynamic and growing team in the exciting wedding industry.
Opportunities for professional development and growth.
Make a real difference in the lives of couples planning their weddings.
Employment Type
Full Time
