General Manager
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Job Description
The General Manager will lead a vibrant restaurant on Yas Island overseeing daily operations and ensuring the highest standards of food service and ambiance. This role requires a strategic leader passionate about hospitality with the ability to drive revenue inspire a team and elevate the dining experience.
Reporting to: Owner
Key Responsibilities:
1. Operational Excellence:
o Oversee daily restaurant operations including dining services kitchen bar and support functions.
o Optimize workflow and resource allocation for peak performance
o Leverage technology for operational improvements such as digital ordering systems inventory management software or customer relationship management (CRM) tools.
o Ensure compliance with industry regulations and company policies.
2. Business and Financial Management:
o Develop and monitor budgets ensuring profitability and cost control.
o Develop sales and profit improvement strategies including pricing analysis and promotional activities to ensure financial targets are met or exceeded.
o Regularly assess operational costs (food labor supplies) to improve profit margins while maintaining quality and guest satisfaction.
o Manage vendor relationships to maintain premium ingredients and supplies.
3. Marketing and Growth:
o Collaborate with Marketing team and Implement brandbuilding strategies to enhance restaurants visibility across local and international markets.
o Develop digital and social media strategy like online presence social media campaigns website content and digital advertising.
o Focus on Customer Experience innovation such as Launch creative events promotions and seasonal offerings to engage guests and enhance brand loyalty.
o Collaborate with marketing teams for targeted campaigns leveraging Yas Islands tourism and eventdriven traffic to drive repeat business.
4. Strategic Planning and Growth:
o Develop and execute longterm growth strategies to position restaurant as a leader on Yas Island and within the Abu Dhabi F&B scene.
o Identify new business opportunities such as catering private events or partnerships to expand the brands reach.
o Responsible for innovation and product developmentdevelopment of new menu offerings seasonal promotions and exclusive experiences that enhance the guest experience and attract new customers.
o Foster a culture of creativity in the kitchen and service areas to keep the concept fresh and exciting.
5. Team Management:
o Foster a positive work environment that promotes employee motivation satisfaction and retention.
o Recruit train and lead a diverse team of hospitality professionals.
o Continuously assess skill gaps and implement targeted training programs to ensure professional development and enhance team performance.
o Address and resolve any employee conflicts or concerns promptly maintaining a harmonious and productive work environment.
6. Guest Experience:
o Enhance the customer journey with personalized and memorable service.
o Respond to customer feedback creating solutions to exceed expectations.
o Innovate to offer unique dining experiences aligned with Yas Islands dynamic atmosphere.
o Ensure exceptional guest service standards and address feedback promptly.
7. Compliance and Safety:
o Ensure adherence to UAE health safety and licensing regulations.
o Conduct regular safety and quality audits to protect staff and guests.
Prerequisites
Bachelors degree in hospitality management or equivalent experience.
Minimum 8 years in F&B leadership including highprofile or destination venues.
Strong financial acumen and operations expertise.
Excellent interpersonal communication and problemsolving skills.
Fastpaced environment with frequent decisionmaking and problemsolving requirements
Character requirements
Pleasing Personality: Positive Energetic Motivated & Optimistic
Excellent attention to detail observation and memory
Shows Compassion and is caring and driven
A good listener and able to consider all information
Flexible and willing to work long hours
Employment Type
Full Time
