Sales Executive

Roles and responsibilities

• Sales Volume: Achieve and maintain the Company prescribed sales standards for his/her area of operation, which improves and maintains company and brand image and prestige
• Customer Satisfaction: Achieve or exceed CSI/ NSP objectives, thereby ensuring maximum customer satisfaction and repeat sales
• Company Sales and Prospecting Systems: Adhere to company sales and prospecting systems. Achieve or exceed the target on number of prospects logged which ensures achievement of Company's business objectives and a larger customer/prospect base
• Cash and Credit Control: Ensure that Company procedures are adhered to while handling cash and credit customers. This ensures safety of cash and minimal chances of any loss
• Improvement and Upgrading: Constantly improve and update knowledge, especially product range, features, general automotive industry, new features and their benefits, technical developments, market trends, selling techniques and customer handling skills which in-turn enhance performance considerably
  

Required Skills To Be Successful

• 2 years sales experience, Automotive sales background desirable
• Upselling skills and ability to create value from new products
• Exceptional written and spoken communication skills
• Strong negotiation skills, with evident ability to influence customer choices
  

About The Team

The role acts to meet Branch Sales and F&I targets while simultaneously ensuring that each customer is provided a one-stop offer in the sales process. The role holder Interacts directly with Branch Manager, Branch Sales Executives, Branch Support Staff. People working within the automotive Retail industry often have to work extended hours most evenings and weekends to achieve their targets.

What Equips You For The Role

• Degree or Diploma education preferred, but not essential
• Essential to have at least 2 years’ experience in a similar sales position in preowned or retail sales
• English is essential and Arabic is desirable. Other languages such as Urdu, Hindi, Tagalog, Farsi etc are advantageous.
• Leadership, negotiation and influencing skills, ability to build strong customer relationships, conflict resolution, ability to think clearly under pressure, ability to take decisions and follow through. Strong team player.
• UAE Driving license is required
• Possess Technical knowledge of automobiles, negotiation and influencing skills

Desired candidate profile

• Lead Generation and Prospecting:

  • Identify potential customers (leads) through research, networking, or inbound marketing campaigns.
  • Prospect new clients through cold calling, email outreach, attending industry events, or using social media.
  • Qualify leads to determine their likelihood of becoming customers by assessing their needs, budget, and buying potential.

• Customer Relationship Management:

  • Develop and maintain strong relationships with existing customers to ensure repeat business.
  • Act as the primary point of contact for clients, handling queries, providing support, and ensuring a positive experience.
  • Nurture long-term relationships by understanding client needs, anticipating potential problems, and offering solutions to enhance customer satisfaction.

• Sales Presentations and Negotiations:

  • Prepare and deliver sales presentations to potential customers, highlighting the benefits and value of the company’s products or services.
  • Customize presentations or proposals to meet the specific needs of the client.
  • Negotiate prices, terms, and contracts to close sales while ensuring both client satisfaction and company profitability.

• Sales Targets and Quotas:

  • Meet or exceed sales targets, quotas, and revenue goals established by the company or sales manager.
  • Keep track of sales performance, report progress, and adjust strategies to achieve sales objectives.
  • Work with senior sales leaders to create strategies to boost sales and improve closing ratios.

• Market Research and Competitor Analysis:

  • Stay up to date on industry trends, competitor activities, and market conditions to identify new sales opportunities.
  • Research customer needs, preferences, and behaviors to tailor product offerings and sales strategies.
  • Provide feedback to product development teams about customer preferences, market demand, and competitors' offerings.

• Sales Administration:

  • Process and manage sales orders, contracts, and paperwork.
  • Maintain detailed records of sales activities, customer interactions, and deals in a CRM (Customer Relationship Management) system.
  • Coordinate with other departments (e.g., marketing, logistics, customer support) to ensure smooth order fulfillment and delivery.

• Product Knowledge and Training:

  • Gain a deep understanding of the company’s products or services, including their features, benefits, and potential applications.
  • Stay informed about new product launches, updates, or services to effectively communicate offerings to clients.
  • Participate in training sessions and workshops to enhance sales skills and product knowledge.