IT Support Engineer
Posted on :
08-11-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
We re recruiting an IT Support Engineer for one of our client based in Dubai UAE.
About Our Client:
Our client is a distinguished developer investor and operator specializing in power generation and desalinated water plants. With a commitment to sustainable energy and innovative water solutions they play a vital role in delivering reliable and efficient infrastructure to support growing communities and industries. Their expertise spans the entire lifecycle of power and water projects from development to longterm operational excellence ensuring quality efficiency and a forwardthinking approach in every endeavor.
Key Responsibilities:
- Provide IT enduser support by delivering assigned activities and priorities within agreed service levels including managing incidents service requests and hardware refreshes
- Troubleshoot and resolve hardware issues promptly
- Update and replace outdated computer hardware as necessary
- Prepare old or obsolete hardware for secure disposal ensuring all data is properly removed
- Assist with the onboarding of new users by setting up their hardware software and required access permissions
- Adhere to service management standards and processes to ensure consistent support
- Maintain accurate records and databases for licenses warranties and service agreements related to organizational hardware and software helping to reduce costs through product standardization and tracking
- Develop and implement processes and systems for the tracking and analysis of software hardware and equipment from acquisition to retirement
Requirements
- Strong proficiency in Office 365 and Microsoft Operating Systems
- Skilled in utilizing IT tools with a solid understanding of Active Directory Azure AD and Exchange
- Experienced in providing support for PCs mobile devices and other enduser technologies
- Excellent written and verbal communication skills along with a professional and courteous telephone manner
Benefits
- Competitive Salary
- Other Employee Benefits as per the UAE Labour Law
Strong proficiency in Office 365 and Microsoft Operating Systems Skilled in utilizing IT tools, with a solid understanding of Active Directory, Azure AD, and Exchange Experienced in providing support for PCs, mobile devices, and other end-user technologies Excellent written and verbal communication skills, along with a professional and courteous telephone manner
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
