drjobs Retail Associate العربية

Retail Associate

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1 Vacancy
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Jobs by Experience drjobs

Not Mentionedyears

Job Location drjobs

Abu Dhabi - UAE

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Nationality

Emirati

Gender

Male

Vacancy

1 Vacancy

Job Description

Roles and responsibilities


Job Scope:

  • Greeting / welcoming the guests in a warm and friendly manner.
  • Approaching the guest and starting proactive communication.
  • Assisting and advising guests to make purchases by recommending, describing and demonstrating

products.

  • Efficiently handle computerized cash register that involves barcode scanners, calculators, credit

card machines.

  • Collect and process money tendered transactions of different currencies, vouchers, stored value

cards, and credit card payments.

  • Arranging and maintaining product displays with approval, stock shelves (refill) and take product

inventory.

  • Applying product knowledge while handling guests and improve the same on a regular basis.
  • Working on promotions and achieving set targets.
  • Handling basic guest complaints on the spot.
  • Ensuring clean and safe environment.
  • Ensuring all products displayed are properly displayed and labeled as per our brand standards.
  • Assisting in quarterly and yearly inventory.
  • Any other tasks that may be required from time to time to perform to meet the needs of the business.
  • Medically able to work in all weather conditions.
  • Physical able to carry/lift items, climb ladder etc.

Essential:

  • Higher secondary or equivalent
  • Moderate verbal communication skills
  • Basic knowledge of cash-handling skills
  • Good communication skills

Desirable:

  • Previous retail experience
  • Previous experience in handling guest complaints
  • Any other language would be an advantage
  • Previous cash-handling skills

Desired candidate profile

A Retail Associate plays a key role in providing excellent customer service, maintaining the store environment, and ensuring smooth daily operations. Here are some important skills that are essential for a retail associate:

1. Customer Service Skills

  • Communication: Clear and effective communication to help customers, answer their questions, and explain products.
  • Problem Solving: Ability to address customer concerns and resolve complaints quickly and professionally.
  • Active Listening: Understanding customer needs and responding appropriately.
  • Patience: Remaining calm and positive, especially in challenging situations.

2. Product Knowledge

  • In-Depth Understanding: Familiarity with the products you’re selling (features, benefits, pricing).
  • Up-Selling & Cross-Selling: Ability to suggest complementary products or upgrade options based on customer preferences.
  • Product Demonstration: Showing customers how a product works, especially for tech, gadgets, or more complex items.

3. Sales Skills

  • Sales Techniques: Using persuasive techniques to help customers make purchasing decisions while maintaining ethical standards.
  • Goal-Oriented: Working towards sales targets or quotas.
  • Promotions & Discounts: Knowledge of current sales, discounts, and promotions to inform customers and drive purchases.

Employment Type

Full-time

Company Industry

Accounting

Department / Functional Area

Retail

About Company

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