Cluster Reservation Agent
Posted on :
30-10-2024
Employer Active
1 Vacancy
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Job Description
Reporting to the Cluster Reservation and Revenue Manager responsibilities as follows:
- Takes reservations over the email phone by fax or internet and handles all associated operations.
- Increases and optimises room sales in line with the brand and hotels sales policy.
- Enters reservation details precisely and correctly using Opera and ResWEB.
- Ensures that information is passed on to the people concerned.
- Confirms the reservation; takes care over written communication.
- Handles the No Show & Late Cancellation report on daily basis and apply charges when applicable.
- Process all the non refundable deposits and post charges into the PMS.
Qualifications :
- Previous Opera Property Manager System experience required
- Fluency in verbal and written English is required.
- Computer literate in Microsoft Window applications required
- Minimum 23 years of experience in a similar role in hospitality.
- A university degree or diploma in Hospitality/Tourism management
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
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