Salesforce Analyst - Swisslog Healthcare

• Gather document and analyze user and stakeholder requirements and assist with implementing solutions that stay within budgetary and time limits.
• Facilitate sprint meetings and assist with maintaining the sprint backlog.
• Participate in the full application life cycle from design to development testing and deployment.
• Evaluate new Salesforce releases and develop/plan for future implementation of newly released features and deprecation of retired features.
• Write and edit varied types of documentation including but not limited to user stories requirements meeting notes meeting agendas release notes acceptance criteria training materials and businessprocess diagrams.
• Develop and support Salesforce reports and dashboards including using third party solutions as needed.
• Assist with routine administrative duties as needed such as user administration and with working on Salesforce Service Desk tickets submitted by end users.
• Configure Salesforce objects i.e. add/edit custom fields edit page layouts etc.
• Perform other duties as needed and assigned.

• 3 years of administration experience in an Enterprise or Unlimited Salesforce org or a Salesforce Advanced Administrator Certification or similar advanced Salesforce certification such as Sales Cloud Consultant Sharing and Visibility Designer or Certified Data Architecture and Management Designer.
• 2 years of business analyst or similar experience (e.g. data analyst research analyst business information analyst systems analyst or process designer/developer ).
• Strong written and oral communications skills.
• Experience with the Agile methodology specifically Scrum and Kanban; experience with Agile Accelerator a plus.
• A strong understanding of reports dashboards report types record types report snapshots custom summary formulas products price books quotes and approval processes.
• Strong systems/process orientation with demonstrated analytical thinking organization skills and problemsolving skills.
• Proven ability and initiative to learn and research new concepts ideas and technologies quickly.
• Good understanding of the Salesforce security model and object models.
• Experience installing and supporting Salesforce apps; experience with supporting Salesforce integrations and Web services.

• Salesforce Platform Developer or App Developer Certification
• Experience working on a scrum team or within an Agile projectmanagement structure
• 1 years of experience with basic Salesforce flow development.
• Good understanding of Salesforce APIs REST web services their use and troubleshooting.
• Good understanding of DevOps; experience with GitHub and Copado a plus.

Clarity on your path

At Swisslog Healthcare we are constantly looking for people who shape and develop our company. We offer exciting opportunities to learn develop and lead change. You benefit from clear communication and development plans that are aligned with your personal strengths and our common goals. Enjoy many other benefits that we are constantly reviewing and expanding.