Housekeeping Attendant

Roles and responsibilities

An opportunity has arisen for an Attendant to join the Housekeeping team at Jumeirah Mina Al Salam Hotel. The main duties and responsibilities of this role:

• Collect trashes scattered around, empty trash containers and ashtrays.
• Remove dirty bedding items (as required), soiled bed linen, pillow covers, napkins, soiled bathroom linen etc. and change it with fresh items (bedding items, fresh bed linen & pillow covers, napkins etc.)
• Report unpleasant smell to team leader (drainage, cigarette, musty…)
• Responsible for the hotel and residences property in the work area. (Report damaged or missing Hotel property items)
• Deep cleaning of bathroom.
• Clean closets and door tracks on check-out rooms, removing dust and debris.
• Dust and polish all furniture. Realign furniture to the floor plan.
• Provide turndown services as per standard requirement and guest preferred timing and preferences.

About you:

The ideal candidate for this position will have the following experience and qualifications:

• Minimum of 1 years’ experience in a Luxury Hotel
• Attention to details

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, flights home, life insurance, incentive programs, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.

Desired candidate profile

1. Cleaning Guest Rooms: Thoroughly cleaning and sanitizing guest rooms, including changing bed linens, dusting surfaces, vacuuming, and replenishing supplies.

2. Public Area Maintenance: Cleaning and maintaining common areas such as lobbies, hallways, restrooms, and recreational facilities to ensure they are tidy and presentable.

3. Inventory Management: Keeping track of cleaning supplies and notifying supervisors when supplies need to be replenished.

4. Reporting Maintenance Issues: Identifying and reporting any maintenance or repair needs within guest rooms or public areas.

5. Guest Requests: Responding to guest requests for additional amenities, such as towels, toiletries, or extra bedding, promptly and courteously.

6. Health and Safety Compliance: Following established health and safety guidelines, including proper use of cleaning chemicals and equipment.

7. Adhering to Standards: Ensuring that all cleaning tasks are completed to the hotel's quality standards and specifications.

8. Team Collaboration: Working with other housekeeping staff and departments to ensure efficient operations and guest satisfaction.

9. Time Management: Effectively managing time to complete cleaning tasks within designated timeframes.

10. Guest Interaction: Engaging with guests when necessary, providing information or assistance while maintaining a professional demeanor.

Key Skills

1. Attention to Detail: Ensuring thoroughness in cleaning and organizing spaces to meet high standards.

2. Time Management: Ability to prioritize tasks and manage time effectively during busy shifts.

3. Physical Stamina: Capability to perform physically demanding tasks, including lifting, bending, and standing for extended periods.

4. Communication: Basic communication skills to understand instructions and interact with guests and team members.

5. Teamwork: Ability to work collaboratively with other housekeeping staff and departments.

Qualities

• Dependability: Being reliable and punctual, ensuring that all assigned tasks are completed on time.
• Positive Attitude: Maintaining a friendly and professional demeanor, contributing to a positive guest experience.
• Adaptability: Flexibility to handle changing priorities and guest needs.