Housekeeping Team Leader
Posted on :
22-10-2024
Employer Active
1 Vacancy
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Job Description
- Conducts daily briefing for Room Attendants
- Conducts daily inspection of employee grooming.
- Inspects all guest rooms corridors and pantries on a daily basis to ensure highest standard of cleanliness.
- Conducts on the job training for all Room Attendants.
- Maintains effective employee relations.
- Checks and maintains equipment and machines used.
- Prepares job orders and coordinate with Engineering for follow up.
- Ensure special attention given to VIP rooms.
- Attends daily briefing with EKH/AEH in Housekeeping.
- Report any sick irregular guest and any stranger on guest corridors to the Housekeeper Security Office immediately.
- Proper handover and take over of the incoming and out going shifts to be handled well.
- Report all Lost & Found items to Housekeeping.
- Prepare discrepancy report for the front office.
- Conduct fumigation for the rooms and floors.
- Follow up Do not Disturb rooms.
- Prepare inventory for room linen.
- Notify Housekeeper any damage caused by guest.
- Check and follow all maintenance report If the work is incomplete.
- Waters and changes all flowers as per schedule requirement.
- Ensures that all flower arrangements look pleasant before the delivery to the rooms.
- While inspecting guest rooms and other area there should be eye for detail.
- Daily physical inspection of occupied vacant and checkout rooms to be done at 1300 hours.
- Make sure maid trolleys are parked well in the guest corridors and while cleaning room the trolleys must be parked properly at the guest room entrance.
- Monitor the Key Issue no. 3 / Entering/Leaving a guests room is followed by the room attendant.
- Be Responsible for the cleanliness maintenance property and hygiene of guest rooms corridors and service areas..
- Oversee the work of PA attendant
- Handle all service matters to guests in the station
- Be responsible for supervising the activities of Room attendant.
- Check all checkout rooms and guest rooms
Qualifications :
- Vocational or Degree in any field
- Minimum 2 years in a similar role with a 5 star hotel.
- Strong ability to lead motivate and manage a team effectively.
- Excellent verbal and written communication skills to coordinate
- Ability to prioritize tasks manage time efficiently and handle multiple responsibilities.
- Strong focus on guest satisfaction and service excellence.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
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