Bell Attendant
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Job Description
We are currently looking for a Bell Attendant who will be responsible for creating unforgetable experience for the guest upon arrival/ depature to join the tribe of 25hours Dubai One Central.
COME AS YOU ARE AND JOIN THE 25h TRIBE!
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
What you will be doing:
- Youll assist the Team Leader and Guest Service Executives ensuring that all guest luggage mail deliveries faxes are delivered in a timely professional and efficient manner by following the departments process as well as ensuring that they are handled responsibly and with care.
- Youll oversee and ascertain that all vouchers of outside companies used at the Concierge Desk are correctly filled out and all necessary details entered for proper processing by the Finance Department.
- Youll ensure that direct cash payments from guests (i.e. for transportation tours purchases etc.) is handled correctly and according to the procedures in place.
- Youll ensure that all guest is given a friendly courteous informative and efficient service.
- Youll be a source of information to all the guests.
- Youll proactively provide feedback & suggestions to the Front Office Manager to improve processes and guest satisfaction.
- Youll support your colleagues with a winning smile whenever once again all the guests pile into the lobby and want your help at the same time. On top of this youll also keep your head above water when there are sudden changes of plan.
Your team and working environment:
- Diverse young and vibrant team
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Qualifications :
Your experience and skills include:
- Youve gained management experience in a similar role and can speak English fluently
- You can inspire your fellow staff just as you can inspire your guests. On top of this you find it easy to communicate with charm even if its sometimes tricky
- Youre a doer and even if you do it wrong sometimes you openly admit it
- Youre not just bringing your abilities but also your character
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
