drjobs Spa Management العربية

Spa Management

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1 Vacancy
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Job Location drjobs

Dubai - UAE

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

  • versee daily spa operations including scheduling staffing and inventory management.
  • Ensure the spa is clean organized and wellmaintained at all times.
  • Develop and implement spa policies and procedures to ensure efficiency and consistency.
  • Recruit train and supervise spa staff including therapists estheticians and receptionists.
  • Conduct regular performance evaluations and provide feedback and development opportunities.
  • Schedule staff shifts and manage payroll.
  • Provide exceptional customer service and address any guest inquiries or complaints promptly and professionally.
  • Develop and implement strategies to enhance the guest experience and ensure high satisfaction levels.
  • Manage guest bookings and coordinate with the hotels front desk and concierge services.
  • Design and update spa menus and services to reflect current trends and guest preferences.
  • Collaborate with wellness experts to create and implement new programs and treatments.
  • Ensure compliance with health and safety regulations and industry standards.

Qualifications :

  • Bachelors Degree: A degree in Hospitality Management Business Administration or a related field is commonly required. Some positions may accept a degree in a health or wellnessrelated field.
  • Industry Experience: Typically 35 years of experience in spa management or a similar role is required. Experience should ideally be within a luxury or upscale hotel environment.
  • Supervisory Experience: Proven experience in managing and leading a team including recruiting training and performance management.
  • Operational Experience: Handson experience with the daytoday operations of a spa including scheduling inventory management and guest service.
  • Leadership Skills: Strong ability to lead and motivate a team manage performance and resolve conflicts.
  • Customer Service: Exceptional interpersonal skills with a focus on delivering a superior guest experience and handling complaints effectively.


Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

Company Industry

About Company

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