Female Spa Receptionist
Posted on :
18-10-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
- Handle guests questions and concerns professionally and courteously.
- Provide accurate appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction.
- Carry out spa consultations with guests and members giving personalized advice and promote facilities treatments and products.
- Responsible for pre and post treatment advice for clients when booking appointments.
- Schedule bookings for the members and guests to the required standard.
- Ensure that all new clients fill in a spa consultation card and keep this record updated with current information on the system.
- Ensure that all spa reception areas are maintained to high standards of cleanliness.
- Ensure that all equipment is serviced as part of a preventative maintenance program.
- Responsible for processing bill payments and receipts.
- Be an example to the staff of personalized service positive attitude and professionalism.
- Assist during spa promotions and events.
- Ensure all displays are changed regularly.
- Properly open and close spa each day according to Standard Operating Procedures.
- Utilize spa computers with skill and proficiency.
- Actively promote the spa treatments services sessions and retail as well as programs promotions and/or discounts available.
- Maintain a clean; safe fully stocked and wellorganized work area.
- Develop ability to work without constant direct supervision and remain at assigned post for extended periods of time.
- Maintain a positive attitude and contribute toward a quality work environment.
- Regularly attend participate in and support training and staff meetings for the spa.
- Assist in all areas of spa operation as requested by management.
Qualifications :
- Russian or Arabic speaking candidates.
- strong admin skills (MS office Opera telephone etiquette)
- Organized responsible guest oriented
- minimum 2 years experience in 5* hotel spa
- Strong verbal and written communication skills in English
- Maintain positive and productive working relationships with other employees and departments
- Ability to work independently and to partner with others to promote an environment of teamwork
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Report This Job
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
