Outlet Supervisor
Posted on :
17-10-2024
Employer Active
1 Vacancy
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Job Description
This position is ideal for the individual who aspires to manage multiple operations and continue the growth toward the next management level in Food & Beverage.
What you will be doing:
- Create a sense of welcome and personalized service excellence for our guests
- Display an active presence in our dining rooms and public areas interacting with guests and colleagues
- Effectively manage the systems in place to deliver superior service
- Monitor resources ensuring the tools are available to deliver the service our guests expect
- Ensure the appropriate performance management of colleagues regarding adherence to Fairmont standards policies and procedures
- Constantly seek out new ways to enhance service and increase profits through effective and innovative promotions and marketing opportunities
- Maintain a constructive harmonious and communicative working relationship with all supporting departments
- Ensure the ongoing professional development growth and work satisfaction of all colleagues
- Ensure all financial reporting is maintained and accurate (billing payroll etc.)
- Monitor and manage labour costs and expenses daily with a focus on meeting and improving on month end targets
- Promote and develop a culture of environmental awareness and responsibility
- Ensuring that the outlet(s) maintain a first class and positive visual impact including ambiance cleanliness orderliness decor and service flows
- Set a positive example for Food & Beverage colleagues through exemplary dress grooming and selfdiscipline in addition to monitoring colleague performance in these areas
- Inspect Food & Beverage uniforms menu selection cutlery linen china and glassware & equipment/tools on a regular basis. To ensure they are clean well maintained and consistent for each outlet
- Ensure a clean and safe working environment and actively participate in health and safety initiatives
- Adhere to all hotel environmental policies and initiatives
- Carry out any other tasks as assigned
Qualifications :
- Minimum of two (2) years Food & Beverage experience preferably in IRD and Allday Dining restaurant
- Minimum of one (1) year of Food & Beverage leadership experience
- Working knowledge of POSMicros Word Excel
- Selfmotivated with the ability to make effective decisions
- Demonstrates initiative and the ability to work with minimal supervision
- Ability to maintain high service levels under pressure
- Physically fit to lift trays repeatedly stand and walk for the duration of the shift.
- Ability to consistently stand and walk through out shift
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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