Operations Manager Fulfilment Center Operations - Q-Express Documents Transport

• 3 years of employee and performance management experience
• Bachelors degree or equivalent or 2 years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area including weekends nights and/or holidays

Operations Manager (m/f)

At Amazon we pioneer.
We also treat every single day like its day one. And we never sit still while we do it.
Are you up for crafting solutions and solving tomorrows problems today

Then we have the opportunity for you!
Were seeking an experienced Operations Manager to join our Customer Fulfillment team. Youll operate out of one of our dynamic Fulfillment Centers: these sit at the heart of Amazons premier and rapidly growing business. Theyre where we run our fastmoving inventory; theyre also where we developed our smart industryleading workflows.
As an Operations Manager youll deliver inspiring supportive leadership for the teams you lead. But at the same time you dont shy away from rolling up your sleeves and getting involved whenever necessary.
Youll be directly responsible for developing a team of Area Managers and their direct reports: meanwhile you will report to the Site Leader of your Fulfillment Center. The quality of your leadership is key to success in this role: youll tactfully motivate and inspire your teams to do their best work while planning schedules and activities that balance their needs with that of the business.
Another key aspect of the role is to lead on numerous process improvement projects with the aim of streamlining all activities both for yourself and the team members you lead. The ideas innovation and leaps out of the status quo that you come up with could very well be rolled out across the Amazon network: this immense opportunity is yours for the taking.

Key job responsibilities
Your role will be pivotal in the overall management control organization and direction of either Outbound or Inbound operational areas of your FC.

Your responsibilities will include amongst others:

• Maintaining Health and Safety standards within your remit area while promoting and inspiring a culture of safety onsite
• Become proficient on specific largerscale processes and activities within FCs such as 5S audits
• In your inventory control and systems environment youll handle meaningful data collection updating operations metrics on an hourly basis
• Therefore youll aim to achieve productivity targets reduce cost per unit eliminate errors and ensure an excellent customer experience
• Partnering closely with other support teams (HR Finance Facilities Safety and Security IT) on staffing plans schedules and performance levels
• Implement progressive process change and contribute in crossfunctional Six Sigma initiatives within your site and the broader Amazon Operations network.
• 1 years of performance metrics process improvement or lean techniques experience

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